Verified traveler
19 Mart 2024
Late night check in was almost a complete nightmare. Had an incredibly rude interaction with one employee (first initial A). Was made to wait 30 minutes to check in due to a computer issue - understandable. Had to fight to be allowed to remain in the building while I waited (it was 1 AM, cold, and I am a solo female traveler). A had announced she was all alone and I’d need to be outside - I asked her to reconsider and she walked off with a scoff and slammed the back door.
20 minutes later I was helped by Jasmin and she was wonderful and kind. While Jasmin was great, it clearly showed A was never alone and didn’t have a reason to kick me out.
Room overall was not very clean and had a strange smell. Does not look like the photos.
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