Misafir Kullanıcı
14 Mart 2023
With my colleagues we used to come to Erfoud, to Kasbah Tizimi for professional purposes for many years. It was our trusted hotel. This year it turned out that someone was stealing money from our luggage - not all at once, but some amounts were disappearing from mine, and my colleague's luggage. 300 euros one day, 50 another, 50 on another. It took us several days to realize what was happening. We went to the manager, who was very polite and promised to resolve the issue. He assured us that only employees are authorized to enter guest rooms, and that he will explain the problem. But until the day of departure (2 days later) nothing happened. No apology (except from the chief of cleaning staff), even when we were paying the bill not a single word about the whole situation. Do not leave there any valuables, or just choose another hotel!
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