Misafir Kullanıcı
30 Haziran 2023
I have stayed in 2* accommodation across Corfu, and this is by far the worst place I have ever stayed. First of all, after emailing requesting a travel cot for an 18 month old, sending them a message on Facebook asking for one, and trying to call them numerous amounts of times, we looked on *********** which said they had them available on request so we didn't panic. So we arrived at 00.30, to be taken to a room with no travel cot. Ask the person who has shown us to our room if we could have one and had to Google image the cot to show what we meant. He told us he would call his manager as he'd only been there for a couple of days and get back to us. There was no cot, but we could get one in the morning, so our little girl slept on the floor for the first night, great start. We had paid to go all inclusive and were not informed of any times or anything. So the next day, obviously missing breakfast as we had no idea of the time, we had to go and ask for the information. Had to ask again on the second day about the travel cot as it seemed to have been forgotten about. We asked about late check out and without even asking what room we were in, we were told it wasn't available as someone was going straight into the room. The food is horrific, I can't even begin to explain. We ate there once, my 18 month old will eat absolutely anything and she wouldn't even touch it. We were first in the queue and yet the "hot food" was cold. I have never tasted anything so chewy and bland before. The sink in the bathroom was loose, which meant we could not allow our 3 year old to go for a wee unattended, something you take for granted when they have small bladders. First couple of days, we were given water for free, didn't have to pay for it. Next thing you know, they were asking for €2 for it! We were also told only beer, wine and soft drinks were included, so if you don't like beer and wine like myself, your stuck drinking soft drinks. The power went off CONSTANTLY! Apparently work is ongoing in the area, however this was not communicated and had we have known, we would not have booked here. No kids pool, broken tiles on the stairs leaving very sharp edges, which we found out from quite a mess from one of our children. The room was not cleaned, things from previous visitors were still under the beds, as well as clumps of hair and whatever else. During our week here, our sheets were not changed, nor was our floor swept. Meaning everytime you walked on the floor to get into bed, sand got into the bed. The only thing the cleaners did was make the bed and empty the bins. They changed our towels on the 5th day, after I'd thrown them by the door in a pile, hoping for some clean ones, however they took the old ones and didn't replace them with new ones. We had to go to reception to ask for some. We could not lock our bedroom door from the inside, THIS IS NOT A FAMILT FRIENDLY DESTINATION!! Lack of sleep from not being able to lock the door inside got worse as the
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