Brian D
29 Ağustos 2024
Booked a king suite July 14th for an Aug 23rd night. One clerk on staff, gone from desk, phone ringing non-stop, check-ins waiting. Were given an awful, dark, small and smelly handicap room. The bedroom wall was stained dark yellow and stunk from the pee. The ridiculously small sink was tight against a closet wall, no counter top, just inside the front door. Shameful offering. Were told this was a king suite, no other rooms available. Much discussion later, clerk called manager, okayed a full refund, we were out of there. (Luggage cart old, tattered and dirty. T.V. in room 24". King bed looked more like a queen size. Hallway was dark and desperately needed refurbishing.)
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