The Heights Hotel

We arrived check in went well. Clear instructions. In the room, the toilet pan was loose, safe, not working, remote not working . To be fair, these problems were fixed. The cracked sink and no rod to adjust blinds was not fixed. 2 days in, we wanted a change of towels. We left towels in the shower as the sign in the room said. We returned from a day out, no towels exchange. Messaged, but there ard no staff on at all from late afternoon. the following afternoon, a lady came and asked how things were, and we said what happened. She gave us fresh towels and a sign for the door to use when we wanted an exchange again she also said she would change the bedding as we were staying for 7 days, which she duely did. After another couple of days, we put out the sign to request towel exchange, went away for the day came back no fresh towels, again messaged but nothing done as I assume there is no one there. Then there were issues with construction work, which was never mentioned prior to our stay. 7am hammering was not appreciated. The white noise from the air conditioning unit couldn't mask that. I get the impression that once you ha e paid , they don't really care very much. It would be an ok place for one or maybe two nights but not a place for a holiday stay.