Crowne Plaza Farmington Hills - Novi

Delta Hotel is a great place to stay for both business and families. There is a UNO Grill (bar and restaurant) in the building so you don't have to leave if it's cold or rainy. There is also a nice gym if you're trying to get a work out in. The most imporant part for me is usually the bed. They have great beds and provide a ton of pillows. Overall, I'll stay here again. I'd recommend to others as well.

I always stay at this hotel. The rooms are updated and nice. The amenities are nice. the food in the restaurant is a 8/10. The hotel staff is very nice. The front desk lady, Kayla, was very informational and very helpful every time I check in! The breakfast is very good also.

By way of perspective, I'm a lifetime Titanium Elite member with Marriott envoy. I’m a hardcore Marriott fan, and I’ve stayed at many, many Marriotts. I've stayed at less hospitable hotels, but I don't think I've stayed at a less hospitable Marriott. Short version: The room had a couple of critical problems that were never addressed. The whole staff was courteous but unresponsive to my very legitimate concerns, didn’t know things they should know, charged me hidden fees I've never seen at a Marriott before, couldn't explain them, and which the reservations line didn't know anything about. The call at 1 am call suggesting I switch rooms (responding to my 10am request) was a particular lowlight. I’m unlikely to be saying at another Delta, and even less unlikely to stay at the Delta Marriott Novi again. OK, the longer version. I've never stayed at a Delta Marriott before. When I asked the Marriott reservations desk what the situation for breakfast at the Delta was, she did not really know (a mark against Marriott -- they have a lot of new brands and it's hard to keep them all straight). At the hotel, I got three different answers from three different hotel staffers, but two of them said that they have a separate Elite pantry, and that breakfast was $10. That looks like it's true. When we arrived at about 2:30PM, the 24 hour pantry was largely devoid of snacks. There were three bags of chips left in a couple of leftover breakfast pastries which were prepackaged, not fresh. There were also a few diet Pepsis left. There was also milk and dry oatmeal, and on the upside there was a cappuccino machine. I've attached a couple of photos of the pantry free overview, taken in the afternoon. When we entered the pantry the first thing we noticed on each floor was that they have giant dehumidifiers in the hallways, I presume pull water out of the air. The air conditioning works well though. These are loud and there was one right outside of my room . And see the photo. The room was a king with a pull out sofa bed which we actually needed for this trip. The room had a refrigerator and two TVs, but there were no blankets in the room, so we had to go downstairs to get them. (no problem). After dinner when we settled into the room we found two glaring problems. First, the light next to the bed was missing a light bulb. However upon further examination when I went to replace it, I found that it wasn't just missing a light bulb but the light socket was actually missing from the fixture as well (who steals a socket?), so I couldn't just move another bulb from someplace else in the room and I couldn't ask for a bulb from the front desk. It was too late to get engineering in the evening so I decided to wait until the next morning. The second thing that became obvious to me when I went to bed was that there was a leak in the ceiling from above to the floor below in the corner. Water was dripping from the ceiling to the floor. A quick review showed tha

I am a Platinum Marriott traveler and this property and their staff are way below par. At check-in I waited nearly 10 minutes until a front desk employee showed up. Then the elevator got stuck on a lower floor and I had to walk up stairs. AC didn’t work, tvs don’t work. No soap in bathroom, broken shelves in room. Manager accused me of lying about the elevator. Only bright spot was the maintenance person who showed empathy after confirming the tv and AC issues. Don’t stay here, you’ll be very disappointed unless you enjoy a rundown hotel and bad customer experience.

Very good hotel with an excellent on-site restaurant (Uno) and outstanding staff. The Chicago deep dish was excellent, and the best I've ever had. Lonxa was especially helpful and accommodating with my needs as the lead on-site.

This would have been a wonderful stay had the hot tub and pool been operational. Both the hot tub and pool were filled with COLD water. I was in the Detroit area for the weekend with my wife and we were excited about being able to spend a Friday evening relaxing in the pool area. It was a cold, snowy night and being able to hang out in the pool area sounded like an excellent idea. NOPE! I felt bamboozled in that the hotel advertised the fact that they have all these nice amenities when they knew that the amenities were not functioning. It's a form of bait and switch!

I booked here based on the number of 5 star reviews there were. I was sadly disappointed when I got there. The good: the lobby was clean and spacious. The bad: I waited in line for over 20 minutes to check in despite nobody in line except the two being helped when I walked in, the elevator was filthy caked in mud, our room smelled strongly of wet dog, there were mildew stains in the shower and something gross staining the bottom of the toilet. Insufficient towels for our party of 3 and good luck getting more. The pool is filthy too with disgusting deep dirt residue all around it. Hair all over the pool deck and missing tiles.

Spent a few nights here on a recent business trip. The staff in all locations of the hotel were really friendly and helpful. All very nice and pleasant. No major complaints. Minor complaint is the bar closing at 11 pm especially on a weekend and particularly while lots of sports events were on that could be enjoyed. Minor. The hotel was clean and comfortable. I did enjoy the reasonably priced breakfast buffet and the grab and go options. Also, the coffee "cafe" by the front desk was very convenient. I would definitely stay here again.

A M A Z I N G!! Everything was absolutely amazing. The staff the rooms the food everything! The staff were the sweetest people ever, the rooms were so clean so shout out to the maids, and the food from unos was absolutely delicious!! I recommend anybody to come here!!