Homewood Suites by Hilton St. Petersburg Clearwater

First, the female that was at the front desk in the evening is not polite and seemed very bothered that I asked a question and she had to look away from her phone to answer me, next the room was not clean, in the main bedroom there were cereal on the floor I would assume from the person that had left just before I arrived, hair on the sheets, fridge was dirty with something that was spilt and not cleaned, in the bathroom the 3 towels that were in there had black smudged finger prints on them like someone rubbed their hand across them And lastly, the room looked straight out into the pool and seating area literally there were people sitting in my window at night eating and talking loud, was just very uncomfortable. After all of this I did start wondering if it was just me but after seeing reviews of this place online, I am not the only one, there were actually pictures of some people saying there were bedbugs in the bed and on the pillows!! Oh yea the parking lot is pitch black, no lighting at all and no businesses that are open to even help with lighting, the hotel sign was not even lit up, just had a red light going around it, if your from out of the area and not familiar, you are going to pass this place. I am a Hilton Diamond member and this place should be ashamed to ever call themself part of the Hilton family, will never return to this property

The staff was helpful and professional at the front desk which I appreciate. The room was clean when I arrived however there was mold all over the shower areas wallpaper, there was a silver fish bug crawling near the sink and the fan in the bedroom did not work and the alarm clock time was wrong and it was not clear how to adjust the clock time (alarm time could adjust)

Old property, smelly carpet, does not seems to be a safe area from lighting perspective. Not sure why I was given a very corner secluded room when the parking not full.

Well it is dated. The halls are dark, the pull out bed was overly uncomfortable, there were multiple roaches in the bathroom, hairs on the sheets, and the shower had no pressure. The size of the rooms were a plus and the staff was friendly. Breakfast was good.

The property/ Rooms need an update. Carpets missing the hairs with bald spots in the bed room, Bedroom fan missing the remote control how ever the staff was wonderful offered another room and really went out of their way to please us. All 5 stars except the property condition. appears well maintained but needs a face lift. Thanks.

Star so awesomely friendly and extremely helpful. Greatest staff ever!

Felt safe , everything was clean friendly staff.

Worked out great. We were given early checkins on both of our overnight stays. The front desk people were very accommodating and friendly.

Our room was very spacious. The bed was very comfortable as well as the couch. While the room looked clean, there was a wet-dog odor in the room. The front desk staff members were very kind and pleasant.