Misafir Kullanıcı
24 Kasım 2024
I’m here for a month and upon check in I went to my room and turned on water for the shower, waited over 10 minutes for hot water as I thought maybe it takes a bit because of the weather in the 30s; however, next day in the morning I encountered the same issue. I spoke to front desk they said “okay we will let maintenance know.” I come back that evening still same issue. The hotel only does limited service except for the 6th day it’s full clean for extended stay. However, for the full service the housekeeper stole my stuff off the table in the room. Came to front desk and the agent came figure out why. Hotel does not value loyalty and on the weekend it’s basically “No” service because of no staff and they will not allow any late checkouts any day of the week. I’m deeply disappointed with this hotel and the management and staff. While at the desk a lady was checking in and reserved a 2 bedroom suite and the hotel gave it away and she asked why and the agent said “I’m sorry I’m refusing to allow you to stay here.” This is ridiculous at this hotel. Again management does care.
Çevir