Lotus Cymbidium Sinense Zen Art River View Hotel

The hotel is the perfect choice if you want to spend some time in Fenghuang. The rooms are very clean and with a modern design. The rooms have a balcony with a table were you have the perfect view over the river. The breakfast is chinese and western style (buns, eggs, a lot of vegetables, fruits and cakes). The guy from the front desk (Tian) and the girl who was my housekeeper (Yan) were really nice and friendly and helped me with everything I need: carrying me luggage, getting a taxi and giving me any advice I asked about my staying.

Wonderful stay. Room is new, modern, clean, v zen, Muji-like. We totally loved it. The manager 燕子 was friendly, helpful & and threw in breakfast for good measure. The town is quaint and location of the hotel is excellent - it made for a lovely evening walk down the river. View of the river from our hotel room was beautiful.

We had a great stay at the hotel. We were super impressed by the enthusiasm of the staffs’ willingness to serve ! A big shout out to the manager Yen Zi (管家燕子）! Hotel was new and the decor was of zen style with soothing colors . The non smoking room we stayed was spacious with fantastic River view. The bed was comfortable and the hairdryer provided was of a famous brand. We truly enjoyed the breakfast! Wide selection of local dishes and the coffee was from coffee machine with fresh beans, a rare find in locally run hotel in China. The hotel also provided shuttle service to Hong Qiau where the busiest streets of the Old Town were located! We felt like VIPs being chauffeured around ! All in all it was a stay that exceeded our expectation. I highly recommend this hotel and I’ll definitely like to come back again!

Great Hotel. Clean and interior is quite nice. Comfortable tea area. Breakfast unfortunately not that good, at least foreign taste. Location is close enough to high life but not in the middle of it, therefore good choice.

Very helpful and courteous staff. Clean room.

訂了三間豪華江景，房間安排得很滿意，面積寬敞，傢俱和用品都很新，衞生也做得不錯，中秋在陽台賞月看風景，好愜意！管家小何的服務非常周到，有應必答，客房阿姨也很好，整個酒店的裝修都很禪意，下次還會住這兒。

這是近年來住的感覺超級好的民宿。 1.位置：處於鳳凰城下游的尾部，能感受鳳凰城魅力同時，獨得一份寧靜 2.環境：隨處可見的精緻茶具，一樓自帶的茶室可以自帶茶葉也可以請茶藝師 3.不得不説的服務：首先沒入住前管家就會確認入住時間，需要哪些幫助，因為是電車還預留了充電位置（慢充，1.5一度電）。其次每一個員工哪怕是收拾房間或者是餐廳收拾都特別有禮貌，服務意識都特別強（例子：小朋友要吃泡麪，員工就會立馬在茶室燒水幫孩子泡，比如孩子不小心摔倒，會抱到家長面前，説明睡覺過程，每天管家都會提醒吃早餐，前一天多要了一份泡澡工具，第二天會主動詢問是否增加……）如果衹有個別員工這樣，我覺得是員工自身原因，酒店每個員工都一致，那一定是管理。

酒店位置很好，在沱江下游，遠離鬧市區，適合親子帶娃出遊，近霧橋，橋頭就有網紅奶茶翠翠茶，出門去景區或者附近遊蕩也很舒服 窗外景色宜人，酒店有免費的純凈水自取，管家小鑽風很nice，有求必應，離店還贈送了特產小禮品，樓下有很棒的旅拍，推薦要來鳳凰的小夥伴

到店已很晚了，前台小帥哥第一時間給升級到了無敵陽台房，外面就是沱江，景色怡人，鬧中取靜！酒店衞生整潔乾淨，服務員都彬彬有禮，每個人都微笑服務.鳳凰古城很美，放空的三天也是逛吃玩開心的！值得再來！酒店值得推薦！