Misafir Kullanıcı
9 Mayıs 2023
The communication from them could be much better, I was sent a message asking time of arrival, which I replied to immediately, I was expecting another message telling me how I should check in since I was arriving approx one hour after they leave work for the day, late morning the day of check in I was still waiting so I had to chase them on whatsApp there was no other way!!! What can I say about the “suite” I’m sure you will make your own mind up when you see the pictures, they are also on the google review (nothing like the pictures posted by the property online) it was not habitable, ok they said it was a budget “suite” but there is a difference between budget and uninhabitable, filthy and in a state of bad repair, yes the location is ok and the wifi actually worked but that doesn’t excuse the so many bad things, including a bed that was like laying on a wooden plank and pillows you really don't want to put your face near. Also so many things not correct on their listings, Hygiene Plus / Daily disinfection in all rooms (what a joke) many things listed but not in the room, no kettle etc etc Also note there is no elevator and there are a lot of stairs especially if you are on the top floor, with nobody there to help with bags etc it’s not a place to choose unless you are physically fit and healthy. I was booked in for two nights but left after one, I asked for a refund but I am just being ignored by them. I am now staying at a place not far away, a new property and I am staying in a real suite for very little extra money, it’s worth paying a little extra. I wouldn’t stay at Downtown Fethiye Suites again if it was free, do yourself a favour and avoid at all costs!!!!
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