La Residenza del Proconsolo

We liked this hotel and would stay here again. Yes it was a little older but it was very comfortable with good hot water in the bathroom and a nice bed and plenty of space. What would make it nicer is if there was an extra mirror outside of the bathroom. As well, the prepackaged buns and muffins for breakfast were not really good. The local grocery stores sell really wonderful bread for next to nothing. Fresh bread would have been much better. As well there is a Keurig styled coffee maker in the room. That would have been OK but we got two little coffee pods a day for coffee. That really was not enough and came across as tight fisted. Otherwise breakfast was classic and plenty. There are stairs to get to all the rooms so anyone with mobility issues should be aware. Communication was via Whatsapp. That was not much fun and both of us are rather good with apps and technology.

The staff was very responsive to my concerns and made checking in easy. That said, the "continental breakfast" is just prepackaged muffins and a mini box of corn flakes. Also, this was the most uncomfortable bed I've ever slept on. The mattress is two twin beds pushed together to create a queen, leaving an uncomfortable divot in the middle. The mattresses are also rock hard. It's a good location close to he Duomo and plenty of shopping and dining. Very walkable and friendly service.

Overall 3/5 for us because of the hard-as-floor bed and pillows. Even when we asked for softer ones, the owner gave us the same pillows again. We've never slept worse. Additionally, while everything is very near, please be aware that the building is old and you'll be hearing the guest in the house next to this (we had party people every night), as well as the balcony from the building on the other side (we had a bachelorette party/karaoke). It was horrible, tiring and overall not worth being located in the historical city. The breakfast is disappointing as well. No fresh bread, just some factory made biscuits and croissants as a substitute. The yoghurt, milk and usual spreads are nice. It can't be that expensive to offer fresh bread, can it? The cleaning lady is amazing though! Our room was perfectly clean.

With this place, you are mainly just paying for the location. All major sights were within 10-minutes walk and the train station SMN just a few minutes more. The rooms are spacious and clean, and the staff is nice but not present for much for the day so if you need something you can whatsapp them to get eventual assistance. There are about 30 steps and no elevator, so anyone with very heavy bags or physical limitations beware. Though overall it was an ok stay, the hotel really should not brand itself as a bed and breakfast. In any reasonable person's mind, that would make you think you will be receiving a hearty (if not warm) meal with several options to ensure you start the day full and satisfied. Instead, they have 1 prepackaged cake/croissant per person, rusk, corn flakes (without bowels or milk to eat it--how am I supposed to eat this--right out of the box like I'm 8 again?) There is some yogurt and 100% orange juice, but something more like fresh fruits would be minimally needed to call this a breakfast. Since I booked this place over others based on the expected breakfast, you can see I'm a tad annoyed about this dupe and at having to take additional time/effort/money to go find food in the AMs. The room is pretty bare bones, but if you ask for something they will get it for you (eg wine opener, wine glass). 2 water bottles given on the first day, then no more. Bring your own shampoo/conditioner as this is a combo body wash and shampoo in one. Bring lotion if you need it. Four poster double bed with a very rickety metal frame--I was by myself and woke myself up with all the rocking when turning at night, so can't imagine what an unrestful sleep it would be with a partner in the bed. Housekeeping came daily but it's pretty minimal (remake the bed, give new towels, empty trash, no cleaning was done between which after 4 days is a bit of a downer). I would think of this more as a small upgrade from a hostel with private room/bathroom or essentially an Airbnb with a mini fridge and coffemaker. Deluxe room with "Duomo View" is technically correct, but they should specify that it is a very obstructed view (see attached pic from Michelangelo Room). Many people would brave the street noise for a view, and I don't think it's worth it especially cuz you are just getting side street noise (not even main drag frenetic activity which can be exciting)--trucks idling below the window frequently and smokers stopping to give you a whiff. Pay much less for an internal courtyard view and get a quiet night's sleep. So in summary--safe, extremely basic but extremely central spot in Florence, just know what you are signing up for as the website is a bit misleading.

What a great location for visiting the heart of Florence! Our room was facing the street as in the photo and was great for people watching. The only problem, even though the windows filter out a lot of the noise is that there is a lot of action outside until late in the evening. Bring earplugs and you will not have a problem. The best part was being so centrally located. It was easy to walk to all the important places, come back to the room to re-group and then head out again.

Awesome location right next to Duomo and the Piazza with many food options. Many of your must see tours are an easy walk (10-15 minutes) from this Hotel. I guess that is what you are paying for. It is way overpriced for what you get at the hotel itself. The included breakfast is prepackaged stuff that i found to be not edible, except for the yogurt. As it turns out, the Ambulance parking is right at the plaza itself and that creates a problem for light sleepers like me. Overall, based on pics,reviews and cost, I expected more; but you can not beat the location

The location is fantastic! Very quick and easy check in, the room was spacious and beautiful with high ceilings. Good noise isolation and A/C! The only small downside was that the bed was hard and uncomfortable. Otherwise we loved our stay!

The location is perfect right by the duomo yet quiet at night. the room was large and had a terrific AC. the hotel owner was very nice and stocked the fridge with juice and pastries for each day. the wifi was perfect. just loved everything about this place. will definitely stay here again.

My sister and I stayed here for 4 nights. Disappointed overall. The front staff checked us in and had us pay full price up front, without ever informing us the air conditioner was broken in our room. We only found out when we messaged her to say we couldn't get it to turn on. She admitted they knew it had been broken. They provided a small fan but it was no help in summer heat. Front staff is not there 24/7 - but pretty responsive via WhatsApp. Despite quick responses, they weren't always helpful - they tried to schedule a taxi for us, but when that wasn't an option, they simply said we would have to call on our own in the morning. Location is wonderful, but the service, comfort of bed, and breakfast (simply pre-packaged croissants and yogurt) was very disappointing.