La Stella d'Oro B&B

장점: 친절한 직원과 멋지고 큰 방, 수압이 좋음 따뜻한 화장실, 물 제공, 무료로 짐을 맡아줌. 단점: 초행길이면 여기가 호텔이 맞나 싶은 입구. 열쇠로 열고 닫는 게 너무 번거로웠음. 열쇠를 4개나 줌 열쇠에 익숙치 않으면 처음엔 조금 헤맬지도. 또 피렌체에 온다면 재예약 의사 8-90%

The location, the breakfast, the comfort of the rooms, Enrico's attitude and behavior were great. He also agreed to take my package order on my behalf before my stay, thank you very much. If I had written this review only after meeting Enrico, I would recommend it to everyone without question and I would definitely recommend them to stay here. But..; There is another employee named Filippo at the hotel and unfortunately we had to deal with him at the welcome. I summarize the incident without any additives; * We checked into the hotel and he welcomed us with a smile * We gave our card to pay, but the pos device refused for what I think was due to the communication problem of the pos device. But at that moment, I received an expenditure message and the payment was reflected on my card expenditure screen. * I asked him that there was a problem, that the payment was received from me but I did not know the reason for the rejection of the POS device, I asked him to call his bank to understand the problem or to check the POS transactions on the website. * He said he could not call the bank, he did not know the password for the website. But I asked him to confirm that if the payment was received, I would have paid twice. I also told him that I was there for 4 nights and he could confirm it tomorrow or the next day. * In the meantime I went to the room and called my bank and they gave me a confirmation code. They asked me to share this code with the company and they would get confirmation from their bank. * I told Filippo the code as instructed by my bank, but things got very ugly from that point on because Filippo started accusing me of fraud. He started to make very ugly statements and raised his voice, saying that this was not normal, that according to the hotel's policy I should pay immediately or at the latest the next day, and how would he know if we were going to leave early in the morning even though we said we would be there for 4 nights. If there is a camera recording, they can turn it on and watch it. The only thing I said was "why don't you want to call your bank?". After all, you will call your bank, not my bank, right? In the meantime, in order to reduce the tension, I asked him that I could pay this reservation from another card at that moment or in cash the next day (it was 21.00), but if it was detected that I made a duplicate payment, would he refund me? But I also told him that it would be healthier for him to call his bank first. * Filippo never listened to me and treated me like a fraudster, constantly tense and accusatory. At that moment I looked for another facility but I could not find a place, if I had found one, I would definitely have left. * I called my bank and told them that I had a problem and to cancel the payment. They kept me waiting for 10 minutes, contacted the other bank and canceled the payment. We solved the problem by paying again. Anyone can establish a company, anyone can invest. But it is not possible to be a

Filippo initially greeted us and was the friendliest and most helpful throughout our stay! Location was perfect, very close to everything in walking distance but quiet and relaxing for sleep. Room had everything you need, and was very comfortable. Hope he got my money back for the banana -thank you again :)

Lovely little place! My partner and I stayed for a few days, and were very sad to leave by the end. It was really clean, very cosy, quiet and the host was very kind and helpful! It was in a really good location as well, really easy to walk everywhere you want in Florence. Would highly recommend for a home away from home 🏡

My six night stay at this beautiful B & B in Central Florence was the highlight of my four week European vacation. It was not easy saying Ciao to Enrico after experiencing the lovely clean room I enjoyed and his exceptional breakfast buffet offerings. He is hard working and noticeably very dedicated and I would highly recommend his B & B in a heartbeat.

Could not be more pleased. Enrico is so lovely. Pleasant, helpful and very accommodating. The room air con is very effective; the beds extremely comfortable and the shower pressure excellent. The floor of the shower non- slip

Very welcoming. Very nice room and wonder breakfasts. I highly recommend it.

Really wonderful stay in Enrico’s beautiful B&B. Super clean and comfortable with a great breakfast all freshly prepared by Enrico. Location could not have been more convenient to all the sights and the station. Enrico was friendly and helpful giving great recommendations. We had an amazing stay in beautiful Florence and highly recommend staying at Stella D’oro⭐️

We stayed here for four nights and had a wonderful time. Our room was spacious, our bed was very comfortable and the bathroom was like a spa. The entire facility was spotless. Excellent breakfast buffet is available at extra cost. Enrico is so friendly and helpful. Highly recommend.