Home2 Suites by Hilton Fort Worth Arlington West

I booked this hotel due to the excellent reviews and was disappointed. Check in time was 3:00 pm. We arrived at 3:20 pm and were told our room was not ready and it would be 30 minutes to an hour. Several others had the same situation and we all had to sit in the lobby and wait. Our room was finally ready 1-1/2 hours later at 4:50 pm. When we got in our room there was still an old pizza box, trash in the trash can and dirty dishes in the sink and dishwasher. Room was clean but not exceptional like prior reviews have indicated. Had to hurry to Uber to a concert. Would not have been rushed if the room was ready on time. We were not offered any complimentary items or discounts or anything. Staff was not much help. Just told that they were full on Fri night and did not have all the rooms cleaned by 3:00 on Sat. When we got back after the concert and mentioned the delay in rooms being ready to the night clerk, she had no idea and said she was wondering why people were asking if their rooms were ready. She had not been told about the afternoon which would have been nice for her to have a heads up. I would not recommend this hotel after this experience.

I needed a room just for one night because of some renovations & repairs to my home. I am so glad that I was able to find this hotel just two exits from my home, it was new, clean, comfortable, safe, quiet, perfect location, and a reasonable nightly price. Perfect hotel! Thank you!

We generally like Home2Suites. This one was new. Front desk staff was great. Only issue was that they had housekeeper staffing issues. Check-was 3:00. Got there at 4:00 and room wasn’t ready. Waited in lobby til 5:30 but had to leave for concert at AT&T stadium. Got ready in bathroom off lobby. Put bags back in car. Returned at midnight and room was nice and clean. Near highway so a bit noisy. Convenient for concert. Ubered from there.

This property is about 3-4 months old, tops. It's nice and bright in colors. our king suite was nicely stocked with utensils, plates, cups and glassware. a nice surprise. full size refrigerator, microwave and even a dishwasher.!! conveniently located off I-30, close enough to our main destination, UTA campus. AT&T stadium, Rangers Stadium, etc...all within close proximity. will definitely stay and recommend to family & friends

Great option, brand new building and furnished with top notch furniture and very well design. Housekeepers very nice and friendly. Checked in on Feb 26 late night, front desk felt me and my colleagues very welcome and pleased. Check out on Feb 28, front desk employee wasn’t very helpful and courteous as expected. By his demeanor, lack of professionalism and attitude seemed like he doesn’t like his job or doesn’t care. But overall very nice hotel and yes, I highly recommend it 💯.

We were there for 3 nights and the staff was amazing. When we got there, there was an issue with our TV and the staff on all 3 nights tried to fix the problem. It wasn't too big of a deal since we were out of the room except at bedtime. But they tried everything they could to fix it and made sure we were well taken care of. Thanks Maggie, Lisa, and all the evenshift desk clerks that tried to fix the problem. Breakfast was tasty too! Nice selection, breakfast sandwiches, waffles, fruit yougurt etc. Breakfast area was clean and well taken care of. Rooms very clean even top of pictures had no dust! Thanks will definately stay with you again.

The room was good size and allowed a feeling of comfort and spaciousness. The shower was easy entry and safe.

This place was modernly, updated and very clean. The receptionist at the desk were very helpful and friendly. Even the security guard in the parking lot was a nice guy. I would stay here again if I’m in the area.

The nicest Home2Suite we have stayed at and the friendliest staff. Will come back to this place from now on when we visit Arlington.