Misafir Kullanıcı
12 Ağustos 2023
We are a family of 2 adults and 2 kids. The sink was totally clogged. Water came out on the floor. The room was stinking.They did not help us the first day so cleaning hands and brushing teeth was difficult. They were fully booked and no one came to fix it. I tried to clean out all the stinking hair by myself, it got a little better but still the water did rise and took a long time to dissapear. Day two a technician came and made it worse. The sink was leaking in the pipes below too. When we came home late at night after Legoland we could get another room but we had to put the kids to sleep, and were leaving early in the morning. So packing and changing room would have made the night worse. When we checked out the staff was hesitating to give a discount. But after much arguing we got a discount. The room was also missing towels, the shower filled the whole bathroom with water, nowhere to unpack things in the bathroom, nowhere to unpack clothes. Even the cheap ferry to Denmark had all of that. So we're not using their hotels in the future.
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