Hyatt House Dallas/Frisco

I always love coming for the breakfast omelets. The nice, quiet atmosphere and convenience of the hotel to everything else I need to do in the area are also major factors, of course.

The elevator is super slow -- please fix this. This was an extremely irritating and frustrating experience day after day especially if on the 6th floor. The coffee in the room is very bad. The coffee at breakfast time was ok but could be a lot better. The breakfast was really good, the omelettes were good, and the staff seems to work hard to keep things running smooth and keep things clean -- thanks! The toasters were super slow - they should be replaced as I think this is unacceptable especially with lots of people waiting to toast bagels. The hotel room had a water leak on the floor after taking a shower, creating a puddle (please fix). The shower control was quite confusing (I would at least put something in the welcome paper about it). The water pressure was very low (I think that should really be addressed). The microwave/convection oven was super confusing (please put something in the welcome paper about how to use); heating a cup of coffee should not be this hard. I really wish you at least had coffee/tea throughout the day instead of just in the morning at breakfast. The staff was friendly and helpful, the weight room was not bad (good set of dumbbells and an adjustable/quality bench, treadmills, bikes, and elliptical). In general, it was ok but definitely could use some improvements. But it was still pleasant.

Front lady at the desk checking and out was mazing. Remembered my name. So nice and friendly all the time. Smile on her face. We stay at this hotell each year we come for a cheer competition.

Had a non smoking room that had a lingering cigarette smell when you would sit on the couch.

It just did not smell good at all. From the lobby to the rooms -and in the rooms…very unpleasant odor.

I was here for a week first for a work meeting then a weekend Cheer Competition that turned into Snowed in. This place was wonderful. The breakfast is AMAZING !

Breakfast was amazing. Proximity to the Comerica Center for our event was greatly appreciated. Rooms were clean, staff was friendly. My only complaint was that the elevator was so slow. But otherwise, a fantastic stay. We'll be back!

Sink was broken, would not drain. Bar had cheap alcoholic drinks, no high quality stuff. Charged 10 dollars for self parking which was uncalled for, very few cars there. Shower was nicely built but water pressure varried during use. Was not impressed, hotel is over rated.

Pay parking on site for $10 per day which we didn't know before hand. Housekeeping made beds every day, but thats about all they did. Room was not cleaned very well and in room coffee was not restocked. We had to ask the front desk for Coffee every single day.