Terrible service. Hotel refused to supply 2 pillows for 2 guests! Only one pillow for 2 people. The hotel asked for an additional 1,500 yen for one “extra” pillow!
Also, refused to check in before 4 pm. Most hotels are 3 pm. Waited one hour in lobby after a long drive.
Wifi was also spotty in lobby.
And lots of noise from staff in lobby.
Also, the hotel charges for parking. Every other hotel in this region gives free parking.
Çevir