ShriGo Hotel Gangtok

Very poor unmaintained hotel. Bedcover torn , room lock not proper, bathroom doors didn’t close , wadrobe handles broken, water logging in basin. The behaviour of staff was good but lack of proper management so they seemed lost at times.Security gaurd does most of the stuff plumbing, carpentry etc. House keeping staff seems to minimum.The security gaurd told he will also leave soon. Due to lack of staff , the hotel is un maintained. We had 3 rooms, the once with the higher price facing mountain. Looks like there is some construction blocking the view. We changed room once but there were some issues with the new room as well. We spoke to the senior manager probably General Manager ad asked him to focus on maintenance and quality. He seemed listening. Also the break fast buffer starts at 7:30 and we had to leave at 7. So we informed in advance and we were told by manager and chef they will be able to give sandwiches or bread toast only to which we agreed. When we were leaving they only haves gave bananas and boiled eggs which was of no use to us. The front office manager knew it was wrong but he didn’t have any answers. There are many other better options at this price , better to avoid so that you don’t face disappointment. Was a bit surprised with the high rating in Trip advisor due which booked this hotel. The only explanation could be it was better before and had become poor with time due to lack of staff.

Breakfast is good Family suite is highly recommended Otherwise rooms are decent/OK Clean, new construction Helpful staff (Sneha, Nikita, Yanki & Radal, and Chefs Vishwadeep Ashish & Devas) Were good Couldn't explore any other facilities/amenities Overall hotel rating 9/10

Wonderful stay at shrigohotel Gangtok .. ambiance is awesome with best hospitality...Staff were discipline and Frank .. rooms are neat and clean,excellent food, rooftop view is awesome... Especially The GM of hotel Mr debajit Modak and Om Mr Sanjit Roy their behaviour is excellent and corporative..Staff Miss Purnima is Frank and helpful. All over everything is excellent and beautiful....