Victoria Inn, Penang

If you arrive late at night, the security guard at the lobby will redirect you to the main Victoria Hotel for check-in it seems quite intimidating as they might be suspicious if I bring a guest in

Victory Inn was closed during my stay due to the aircon issue. I was arranged to hotel 19, a nearby hotel seemly under the same ownership as Victory inn. Location is pretty good, 5 mins walk from the ferry terminal and the bus hub. The outside appearance of the Victory Inn seems average tho.

Good spot for a pleasant and laid-back holiday. You may wander around to reach the restaurants and cafes. The hotel also provided pamphlets about Georgetown, including activities and places to visit. The family suite is spacious, comfortable, and tidy. They also have a security guard on duty. The staff is nice and approachable. We had a good experience there. Unfortunately, the facilities are limited. We stayed for a week, but the bedsheet was not changed according to hotel rules. They will supply new shower towels when they make up the room, but not tissue rolls. We had to request it at the front desk, and they delivered it the next day (we understood, maybe because it's only the two of them on duty). The WiFi signal is intermittent. A family suite room does not have a mini refrigerator. When we arrived, the telephone cable had been disconnected. There are just a few charging plugs. Furthermore, Trip.com states that breakfasts are available at the hotel's front desk. However, they do not provide breakfast. I hope this gets rectified on the website. Thank you very much. Nevertheless, it's a pleasant stay.