Misafir Kullanıcı
15 Mayıs 2024
Check in at Birmingham was quick with the new scanners. On arrival there was one drop off and it took around 60 mins to arrive at the hotel. As the buffet was closing in 15 mins the reception suggested we grab something to eat first and then check in which was a nice thought. On check in you have the usual 2 cards for the room and 2 cards for pool towels. A 20 Euros deposit is secured until cards are returned on check out. You can collect the pool towels from the SPA area and are only allowed to change these every 3 days. You have to ask for the safe and there is a charge of 12 euros for this. It is a physical key with the room number on it which is a little concerning should this get lost. The lift to the floors only allows 2 people in at a time. Whilst we didn’t have to wait long, this may be more of an issue when the hotel is more fully occupied. We paid for an upgrade and requested a quiet room. Unfortunately it was over the area where the entertainment is on at night so not so quiet. There was plenty of space with 10 hangars for clothes and lots of drawer and shelf space. Tea and coffee making facilities ( take your own teabags if you like a strong cuppa) and a fridge with water. The room did smell of smoke so we had to open the door to air the room. The bathroom was also spacious with a shower over the bath. The only issue we found was that during early evening the water pressure was really low and the hot water luke warm at best.. The TV had a couple of channels including ITV 1 (2 hour time difference) and lots of sport channels too. If you need a late check out room they charge 80 euros. You cannot put paper down to toilet and have to put in bins at the side. Also the water from the taps is not drinkable but there is a water station by the pool bar where you can fill up bottles etc. It is fair to say the hotel is a little tired, but staff work incredibly hard and are constantly cleaning If all inclusive you are given a wrist band, but then each time you had food or drink you were asked for your room number which seems a little bizarre. You are only allowed 1 drink per person at a time too. You also have to order the drink, give your room number which they then pass to the bartender and then they give you the drink, which again seems rather bizarre. There were plenty of sunbeds around the pool area, but the ones with the shade and in particular the ones in the adult only section were always taken prior to 7.30am, despite the hotel advising people not to secure beds before this time. There is the usual games such as water polo and aqua aerobics. There is also a pool table by the pool area. There is also an ‘indoor’ covered pool but there is a 10 euro charge for the sauna Also a squash court and gym next to the spa. There are notice boards in reception giving information. You can also use these to book for the A La Carte Italian and BBQ dining which you are allowed to visit once each per stay. The Italian was nice and made a change
Çevir