Hotel Kusakabe Armeria

Big hotel, old facilities anyway my Japanese room style was clean and ok . breakfast and dinner was good. There are many kind of food but limit 90 minutes for dinner and 1 hour for breakfast. There are many customers so the hotel has to split in to rounds. Overall average but I think it’s overpriced.

Very nice hotel with old charms, amazing experience with the cable car elevator. Bar and buffet both offers nice meals. Public bath is spacious. Highly recommended!

**Cons:** - I had a disappointing experience with one of the drivers. He was very rude and had a bad attitude, especially when we couldn't understand his Japanese. Even though we didn't understand everything he said, his demeanor made us feel uncomfortable and negatively impacted our stay. **Pros:** - The hotel's location is very convenient, with shuttle service available. - The views from the hotel are beautiful. - The facilities are well-equipped and very clean. Overall, while the hotel has many positive aspects, the encounter with the driver left a sour note on our experience. I hope management can address this issue to ensure future guests have a more pleasant experience.

the place is famous, for thailand theater shows, foods in many varieties but cant say good. when we check in we are greet by a front desk clerk,with no smile, and tired face.and since i was a foreigner but good in japanese, communication did not go so well though he is not nice explaning everything. but the foreigners workin there is so nice. the ofuro is good but can say not what we expect. in the morning we check out staff were all good and smiling.

Huge room, comfortable beddings, nice settings & decoration. 2 mins hotel bus transfer to Gero station, easy access. Yet after arriving hotel, not much choice for entertainment & food.

Very helpful concierge staffs and buffet dinner is great.

Comfortable stay

Very good experience and staff are very professional especially Mr Taku Yamada as he went the extra mile to accommodate my request to provide me western bed instead of rokan. Hotel is very nice clean n unique with pulley type lift. Good buffet spread. Definitely a good value for money stay.

於16/04/2026 - 17/04/26 入住這間4星級酒店, 非自駕一様方便, 他們提供的shuttle bus 見有客人就開車, 不用等候, 我們是自駕, 晚上6：00 才到達！ Shuttle bus 司機伯伯見到我哋, 非常好, 指導我們往2號停車場泊車！ 我去櫃檯check in 時, 職員只叫我支付￥700 温泉税及住宿税, 還给我單據！非常清晰！晚餐自助餐安排第二輪19：30, 酒店房間沒有冷氣, 只有暖氣！我們関掉後, 前台職員給我哋一把坐地風扇！ 最貼心已預備好的冷熱水壺各一！ 早上, 戶外溫泉聽著鳥語樹香, 簡直人生一樂也！