voco Gent by IHG

Güzel ve bakımlı bir otel. Ancak konumu herkes için uygun değil; ulaşım seçenekleri oldukça sınırlı ve biz oradayken şehir merkezine giden tramvay çalışmıyordu. Tabii ki bu otelin suçu değil. Odalar oldukça güzel, geniş ve bakımlı.

Genel olarak lobi katı, ortak alanlar ve odaların temizliği ortalamanın üzerindeydi 👍🏻👍🏻 O fuar, IKEA ve otel bölgesine arabayla girerken dikkatli olmak gerekiyor çünkü bunlar birbirine bitişik ve aynı yönlendirme panosunu paylaşıyorlar; yönlendirme işaretleri biraz küçük olduğu için otelin otopark girişini kaçırabilirsiniz. Ön büro personeli son derece güler yüzlü ve yardımseverdi 👍🏻👍🏻👍🏻 Fiyatına değdiğini söyleyebilirim 👍🏻👍🏻👍🏻

Şehirden biraz uzak ama araba ile giderseniz hiç sorun olmuyor. Keyifli konaklamalar.

Mükemmel odaları ve güler yüzlü personeli ile güzel bir otel

Pencere açma imkanı yok ve oda çok sıcak. İç mekanda olsa bile havalandırma her şeydir. Klima ayrıca odayı 16° sıcaklıkta bile soğutmaz. Park yeri pahalıdır ve park yerlerine ulaşmak ne kadar korkunç bir halkadır. 3 kolun 1 çıkışını kaçırın ve hemen on beş dakikalık bir yoldan ayrılıp tekrar deneyin. Oradaki yol planını hangi mühendis çizdi? Kesinlikle iyi bir satıcı! Otel için çok yazık! Her şeyle donatılmış, güzel yemekler, çok iyi yataklar, profesyonel personel ile çok temiz bir otel. Helikopteri hemen oraya götürdüm! ;)

The reception has great service but when I first arrived at the room there were uncleaned bins and some dust on the bed. Also they do not have basic amenities as hotel like bottle opener. Overall great stay but just not what I expect as a four star hotel.

A month ago, I asked to cancel the reservation because it had been accidentally made for the wrong dates. Our visa was expiring in August, so we contacted both Trip.com and the hotel many times by phone and email, but they constantly refused to help us. I do not recommend this hotel. Our money was simply wasted, and unfortunately, they showed no understanding or humanity towards our situation.

Amazing, luxury accommodation. Easy parking, comfortable beds, great service.

We arrived and immediately were charged 15 euros for the parking plus city taxes. I tried to explain city taxes had been charged already without success and so i paid all as I wanted to finally rest with my family When going to my room on the second floor realised there is renovations going on and the view is of a digger as the picture shows Also this is a family room and very small for four people with only two cups and two towels During the night the aircon broke down so we had to open the window as it was very hot and crowded. We asked for a fan but they said non available even though i explain it was extremely hot, they suggested to open the window which we did. However the noise from outside was bad but we had no other option at 3 am my kids woke up all bitten and we spent one hour killing mosquitos and the hotel gave me mosquito spray Next dat we were all covered in mosquito bites. We checked out and a new receptionist let us know we had been overcharged with city taxes and gave us the money back. to be honest when checking out I wad expecting at least an apology or breakfast or even free parking considering how hellish our stay was . Even an apology would have made a difference Also the hotel is like 20 minutes from center so if u come here be ready to pay extra for parking or pay public transportation of 6 euros return ticket per person Very disappointed. The worse experience. Mosquitos nets should be a must