Premier Inn Gloucester (Quayside)

Stayed here so that we could attend the Malvern Spring Show. Superb location on the quays right by the shopping mall and many quayside restaurants. Really friendly and helpful staff and a good quiet comfortable room. Close to the city centre and easy to drive to. Highly recommend this hotel for a stay in Gloucester

A very good hotel close to the Quay and shopping. Stayed for just one night. Check-in seemed to be a bit stressful for the staff. Not a very warm welcome. Given one key card and told if we wanted another one to come back later. Car parking was easy to find and pay for and needs to be registered at reception. Room was on the ground floor and good size and clean and comfortable. Terrible free WiFi.

An excellent Hotel within easy walking access of the Cathedral and Quayside. Very comfortable and good value for money.

Very good stay - no complaints. Good location - close to Quays, ample parking. Pub across the carpark for drinks and breakfast

Brilliant location a stones throw from the quays outlet shopping and numerous restaurants. Hotel was wonderfully clean and the staff went the extra mile to ensure our stay was positive and stress free. Breakfast at the beefeater opposite was delicious and we really enjoyed the whole trip.

Excellent stay, close to everything we needed and a great price. Room was lovely and clean, bathroom was really nice. Free Wi-Fi was a bonus as was the free parking. Would definitely come again when we visit our son at University 👍🏼😊

We attended an U19 water polo tournament in Gloucester and booked the 17 team members into Premier Inn. Our stay in the hotel was excellent as always, but our flight were delayed arriving in Bristol resulting in a late arrival to the hotel 30 minutes after the restaurant kitchen was due to close. As we had pre booked the dinner deal, we called ahead before we departed and Donna took our call. She was most helpful, but said the restaurant stopped serving at 9pm and suggested that she would talk to the restaurant, and see what they could do. She arranged for them to wait until 9:30apm and took a pre order for food from us, suggested we could check in after we had eaten, and when we arrived at the Beefeater restaurant the food was ready and waiting for us. Without the fantastic support from Donna our players would not have been fed, and would have found it difficult to feed them that late at night. While they were eating, Donna sorted out the rooms and had them all ready and waiting for us to check in and go to our rooms. Needless to say, the food and service was excellent in the restaurant, but Donna went about and beyond the call of duty to help us. The small things make the big things worthwhile. Thanks Donna

Stayed here on an Easter rugby tour weekend. Hotel was conveniently located next to the towns main shopping centre and offered free parking which although limited we were fortunate to access. The hotel was very busy on the Saturday morning breakfast and would suggest a reservation. The food was excellent on the Sunday with a full selection available. Saturday’s was very crowded resulting in a long queue for the cooked breakfast and some of the food not being available. Staff were really helpful and accommodating with accepting a late booking for our party of 19 adults and 17 children on Saturday evening. Heidi was excellent.

£126 for 2 adults and 1 child includes breakfast, we arrived at 11 for the early check in at £10 was told to come back , we came back at 1pm paid the £10 and got into room 6 , the kettle was dirty, hairs on the bed, blood on the mattress protecter and bathroom faulty making a banging noise which you could hear in the corridor to ,Went to reception to report bathroom and was told the maintenance man will sort it while we popped out, came back at 2.45 maintained man had left for the day. We were then moved to room 7 , with 1 lot of towels no bedding so we had to ***** the beds in room 6 to make them up ourselves in room 7 and take the towels. View from the window was a bin !! Disgusting for what we thought would be a nice overnight stay. I looked online how much it is to stay £30 !!! Ripped off poor quality and a complete disaster no one cares here . No hot water in the shower in room 7.