Royal Palm Beachcomber Luxury

We had an amazing time at Royal Palm. The beach is very beautiful with crystal clear water, soft white sand and swimming in a calm lagoon. Honestly, one of the best beaches attached to a hotel I ever have visited and I have travelled all over the world..The service at the beach was great, very comfortable chairs. We also went on snorkeling boat twice which we really enjoyed and staff at the boathouse were great. The breakfast was great with high quality, even a glass of champagne. The view from breakfast is honestly to die for. Room is very nice decorated with elegant colours and bed the most comfortable at our Mauritius holiday. Housekeeping did a great job. Every day fresh in all certain ways and nothing forgotten. I would honestly say this is one of the best hotels I visited world wide. There are only a few hotels which make you such relaxed and happy and a feeling of never want to leave. I really do hope I come back one day even if trip from Sweden is long, it will be worth it. Thank you to guest relations Caroline who made our anniversary and my partners 50th celebration at same tome, memorable with efforts from hotel side. We really appreciate it. My best recommendations, go to Royal Palm for a memorable holiday with the best beach.

This was an amazing place, beautiful beaches, delicious food, nice pools, good range of activities available and a lovely spa. The resort had really thought of everything, and anything else you requested was never too much trouble. The staff were friendly and helpful and made us feel welcome and special. I would recommend it to anyone, and we will definitely be returning in the future if we can. Five stars, if you have the chance, go!

A beautiful hotel complex in Paradis, we were so happy here. The entire team is sensational! The food and the selection of good wines are outstanding. The whole concept is absolutely coherent. The rooms are very large and modernly furnished. Nothing is missing here. A thousand thanks

We had a very helpful and friendly waitress who assisted us with our lunch order and she left shortly after. When our food was ready, it was left unattended over the counter for quite some time. As we were watching , we could see the birds walking around our plates and tried to shush them and that’s when a waiter saw our food on the counter and suggested to have our food made again. He came back from the kitchen after less than 5 mins and the food was all cold. The seafood pasta was such a let down, cold, unseasoned and undercooked. The prawn sandwich was utterly bland and dripping in mayonnaise. Our entrée however which was the spinach and feta filo was so pleasant. Both the food quality and late lunch service can be improved for a hotel this luxurious.

Incredible service with extreme product quality. Beach, restaurants and hotel in top condition. The staff reads every wish from the minds of the guests and is able to create an excellent a**osphere in a very professional manner, personally but with the necessary distance.

This was one of the best vacations ever!!! I am vegan and this is one of the major problems when it comes to hotels, but at the Royal Palm being vegan felt like a privilege. Hotel stuff noted my food preferences even before my arrival, they prepared special menu for each evening and even made a vegan cacao for me at breakfast (even it was non vegan initially). We’ve got upgraded to an Ocean Suite, we had a beautiful view to the ocean, a huge plate of delicious fruits and a bottle of champagne as a welcoming gift. Hotel stuff was so nice, always smiling and making every wish come true! Mr Herwin is the best sales and commercial manager ever! His dedication and hard work deserve a special word. Thank you for answering all our questions 24/7, helping us with restaurant reservations, for organizing the most perfect dinner at the beach and for being so patient with all our requests. The beach is great, white sand and the ocean is cristal clear. The Royal Palm met all our expectation and even more! Thanks to the whole Royal Palm Beachcomber for making our stay a perfect one!

We spend a night at this prestigious and luxurious hotel, it was worth every moment of it. From the welcome to the room orientation, the outstanding room amenities to the staff friendliness and smile. Without a shadow of a doubt, the highlight was our dinner at Ischia, the food was delicious along with an impeccable service. Thank you Jimmy and the star of the show; Chef Ivan! I would recommend this wonderful establishment to anyone who want to experience luxury.

On arrival at the Royal Palm we were greeted by courteous and happy staff. The Royal Palm is a magnificent hotel in a stunning location. Many thanks to Jean - Luc Laurent and Rishi for cooking us delicious fish curry. A special thanks to Aavishkaar for his outstanding and professional service during dinners in La Goelette restaurant. A happy holiday in Paradise. Thank you to everyone at the Royal Palm.

We stayed at Royal Palm several times in the last 25 years. While our last visit was strongly influenced by COVID this time we were surprised by a mismatch of our former experiences and a new reality. Of course: the location, the beach etc is still second to none. But: too often we heard „we/I apologise“. What was going wrong? Nearly every service provided by the Restaurant-, Front-Desk-, room-service or SPA-teams suffered from desorganisation, forgetfulness and a to big lack of knowledge. What had changed so greatly compared to our former stays? Obviously a visible Management seemingly does not exist There are too many of the staff occupied with the same tasks resulting in no visual effect. All services provided wavered between sherperding the customer as a king and forgetting things to be done. All in all the service lacked consistence. The complete „look and feel“ of Royal Palm is irritatingly accidental. . In the first days of our stay we took it with humour. But after a couple of days it started annoying us. And over and over we heard „I apologise“ or „I‘m sorry“ alternatively. A remark regarding the Restaurants:: Concerning the worldwide trend prefering vegeterian food Royal Palm is not matching the „Zeitgeist“ of modern european cuisine.. Beyond that the menues are not changing beside a daily small supplement. And please don‘t ask the staff about details of the menue. You will get no answer. So we left the hotel several times to enjoy outside dining. We also observed a partly bad maintenance-level of our suite. It was no LHW Standard. On our departure day we noticed three characteristic issues: 1. for breakfast the waiter assigned us a table which obviously was not refreshed. after making a complaint about dirty spots on the cloth the waiter put a cover on this dirty spot. We requested to move to another table. 2. one day before our departure we asked to pick up our luggage next day at 1:15 pm. At the appointed time no one came. We waited until past 13.30. Then we called the front desk: Again: „we apologize“. 3. leaving the hotel heading to the airport the deputy concierge (by the way a friendly guy) was the only one to see us off. In our 15 night stay we never saw a menmber of the senior managent. This is the main reason for the decreasing Level of the former 6 star hotel. Royal Palm is deserving the Image of times past but is not fulfilling the promise of an up to date luxury destination. The Lux Hotel in the neighbourhood is setting the state of the art standard. This was our last visit at the Royal Palm. It’s a shame.