Green Tree Otelleri

Hampton Inn Pittsburgh/Greentree I apologize in advance for the lengthy review but I needed to warn other people about this place, specially Hilton Members that time and time again bring business to the brand with our stays. If I could leave 0 star I would, this hotel left something to be desired. I really don't understand how they have 4 stars on Google, all I can think of is managment encouraging their employees, friends and families to write bogus reviews to raise their score. I really don't want to believe a Hilton brand would stoop so low but then again this hotel seem to be run by very rude and unprofessional people so I can't rule anything out. The property was old and outdated. Now I'm not super picky about things like that but when my room smells horrible and the ceiling in the bathroom on top of the tub is cracking and pieces of drywall are falling on me while showering, well that's when we have a problem. I understand a building being outdated but maintenance should never ever fall behind, especially in a Hilton brand. As a Hilton Diamond member that has stay with the brand everytime I travel domestically or internationally, this is not what I have come to expect from them. On top of that the staff was extremely unhelpful, rude and unwelcoming. They all seem like they did not want to be there and were all having the worst day according to their body language and behavior towards the guest. I was traveling with my partner and she's a god damn saint and didn't want to bother anyone or get anyone in trouble, she told me it was just a 3 nights stay and to just let it go, so I didn't say anything while we were there. Now the last drop came when we arrived home and I sat down,and went to check the receipt from the hotel(side note-I usually don't check my Hilton stay receipts till a couple days after check out, but this people did not inspired any confidence in me). I am glad I checked because there was a $267 cleaning fee attached. I immediately called the hotel but the agent said he didn't know what that cleaning fee meant so I had to call back the next day in the morning to speak with his manager Rebecca. I called the next day in the morning and asked to speak with Rebecca, they send me to her voice-mail, so I got tired of being thrown around like a god damn ball and decided to call the diamond desk. They contacted the hotel and put me through to talk to someone(this person was not the manager Rebecca, it was a front desk agent) The lady said the Cleaning Fee was for smoking. Now I was really pissed, I have ashtma and obviously do not smoke at all, and my partner does not smoke either, she doesn't even drink. I explained that it was not possible that we could have smoke in that room and asked what proved they had to make that statement and charge me a fee without even notifying me before leaving the hotel, all the lady said was that it smelled like someone smoked. I reiterated that it was not possible and she kept saying the same thing. A

The hotel is very beautiful, the location is good, it is surrounded by hotels, but it is close to the riverside. It is very close to the city center. It is very convenient to drive. I don't take the bus. I don't know if the bus is convenient. The hotel is also close to the University of Pittsburgh and Carnegie Mellon University, and it is also very convenient to visit these two famous schools. Both schools are beautiful and worth visiting.

Had a really good two night stay at this Holiday Inn. Front desk was pretty attentive, room was nice and clean. Only problem we had was the bathroom had no vent. Other than that room service was quick, complimentary breakfast was pretty nice. Indoor pool was family friendly fun. Would stay here again another time and recommended for others!

One of the worst hotels I have ever stayed, but the location is great. I could smell ********* when I walked into the property. I didn't smell it in my room, but the hall way. All amenities were missing, and a box of Kleenex was also out in the room, so I asked for it right after my check in around 4pm. The front gave me amenities, and said Kleenex was out, but it’s been ordered previously, so it will be supplied on the following day. I kept asking the Kleenex everyday, but it never supplied. Later in the evening, I noticed the back of the restroom door had a lady's swimsuit(of course it's still wet) along with an one-piece dress...I removed it using a towel, but there was no trash removal for 3nights, 4days, no room cleaning, just added few amenities on the third day.

The hotel's American breakfast pattern is OK, because there are many people to eat, you can get the room. The front parking lot is free, and there is a coffee maker, refrigerator and microwave in the room. The room is big enough. The downside is that the air conditioner has a loud sound and the wind direction cannot be adjusted. Because it is too late to stay, I don't know if the hotel can solve this problem.

Location is right off the highway so can be very convenient though the exit can be tricky depending on what side of the highway you are coming off of. Nothing spectacular about the neighborhood but the hotel is clean and fairly comfortable. Service at front is very good. No continental breakfast as advertised which was very disappointing. All and all decent spot.

Clean and tidy, the service is good. The shower room and the toilet are separate and convenient. The large bed is combined with a sofa bed for family travel. Breakfast is simple and OK

Pleasant location

We asked for city view and our room was on the 20th floor. Gorgeous view! The room was clean, everything we needed was provided at a reasonable price. The pool on the 4th floor with a view of the iconic yellow bridge was fantastic. Every staff member we spoke with was friendly and helpful, with great pointers for restaurants. The next time we go to Pittsburgh we will be staying here again.

Very very good hotel, very new and new, relying only on the PPG building, the real downtown, and the environment is very good. The rooms are tall, clean, hygienic and well-heated. The kitchen supplies are good. Will choose this hotel next time, the price is very high, I strongly recommend everyone to choose.