Four Points by Sheraton Greensboro Airport

Check in was awful. I had made a reservation for a room through a third-party website, which is called Trip. I called the hotel before I arrived at the hotel checking to see if there were any rooms available to check into the same night and to see if there were any mandatory incidental fees or deposits upon checking in. everything went smoothly upon arriving at the hotel. There was a guest in front of me standing in line checking in and it seemed they were having some type of difficulty with the computer.  so I sat down in the lobby on the couch and watching TV and ate my food and I was rudely interrupted by the front desk worker and she asked me what do I want instead of asking if she can help me. I mean upon arriving at the hotel, and Uber dropped me off, and I said in front of the hotel and booked my room before walking into the hotel.

很安靜，近機場跟市中心。

Reserved a room with 2 double beds 6 months in advance. I was called the day of arrival and asked if I could switch to a king. I said no I need the 2 beds. When I checked in they only had a king available. The manager was rude and un sympathetic. Told me corporate over books by 10% and he could have cancelled my room. Being as my reservation was probably made well ahead of most the others I don’t understand them not having my room especially after the phone conversation I had with them. I did not want to share a bed with my traveling companion as my husband would not be happy about that. They did not care. Bathrooms were moldy and the shower did not drain. Non of the amenities advertised. The bar was not open. There was no breakfast offered.

Checked in and battery was beeping on the smoke alarm, the front desk lady was helpful but unfortunately no one was working in maintenance to fix it, I was moved to the room next door. The shampoo and conditioner wasn’t filled. The room had a Smokey Smell.

I was charged 3 additional times after checking into this scam of a hotel. They first tried to explain why, then the manager finally made his way out of his wheelchair to go to the computer and check out what really happened. I missed my meeting and it was a serious inconvenience. The room was also surprisingly compact. When walking around the room, we continuously hit our ankles on the bed frame. I would NEVER stay here again. The staff is unprofessional and crooks!

The hotel was very clean, room was large. Staff was absolutely wonderfully pleasant. I will absolutely be back! Best hotel stay in a while!!!

Issues we had were minor(shampoo and body was in shower we’re basically empty not much in them so 3 girls had to work to get it out of their bottle. We read online there was a restaurant onsite but it was not marked well it looked like a small bar did not see info for dinner. Other than these small issues we had a great stay

when booking the room, the one thing we wanted to do was sit outside at the pool and enjoy the nice weather in a different state it said it had a pool. The pictures were beautiful. Also, there was pictures of a beautiful bar and a great breakfast the next morning, we were pulling in the parking lot when I made the reservation room so I chose not to get a refund when I get there. The pool looks fine to me, but they informed me that there was no pole. They had to do so that used to it furthermore, the next morning when I got up to go eat when I went downstairs and they informed me that there will not be no breakfast for the day . it really messed up our plans because we do not have a lot of money to do stuff. We just wanted to be able to enjoy our hotel. I believe that if the pool is not working. Or not open it should be updated on the website daily and breakfast is not gonna be available you should also let you know that at check-in is expensive to feed families and a lot of people depend on Continental breakfast to save money. .

My legs were full of bites after staying in room 231. When I found a little bug on my leg I alerted the hotel management. The hotel management cheek for bed bugs, they didn't find any but I gave them a little bug to take out from my room to analyze (got no follow up). On the last day I found a large American Dog Tick on my leg and showed it to them. I followed up with the hotel continually after my stay and they eventually responded that pest control had checked the room and found no bugs. The bug bites significantly reduced my experience of my whole trip.