Verified traveler
8 Eylül 2023
Unsafe Property: Unhelpful and unaccommodating staff that did not resolve issues during our stay. My husband checked in, was given a keycard and room number and took our two young children up to the room so they could watch a movie while he went down to collect the rest of our things. While the children were alone in the room, the door to the room opened and a stranger walked in, having been given a key card to the same room moments before. When my husband found out about the intruder (who only by the grace of God was not dangerous and quickly apologize to the children as he backed out of the room), my husband sought the help of the front desk staff. They were not apologetic nor did they provide any recourse for what could have been a very dangerous encounter due to their negligence. When we contacted the property after our stay, they refused to provide any reparations. What a disappointing stay... We feel comfortable and cared for at other Hampton Inns but will NEVER stay at this location again. Take your business elsewhere.
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