Veronica
23 Ekim 2023
My recent stay at Hotel Lec Carling turned out to be a huge disappointment, and I feel compelled to share my experience with fellow travelers.
Firstly, be aware that the hotel is situated in a very remote location, with the nearest town featuring any shops or conveniences a good 20-minute drive away. While this in itself wasn’t an issue for me, it did set the stage for a less than ideal stay.
The major problem we encountered was with the housekeeping services – or rather, the complete lack of them. We spent three days exploring the beautiful Quebec City, expecting to return to a clean and tidied room. However, to our dismay, we found our room exactly as we had left it – beds unmade and no sign of any cleaning. It is basic hospitality to ensure a guest’s room is clean, especially when they have been away, and Hotel Lec Carling failed miserably in this regard.
For anyone expecting a luxury stay, this is definitely not the place for you. In fact, if you’re expecting even basic hotel standards of cleanliness and service, I would advise looking elsewhere. It feels like a rip-off to pay for a hotel room and not receive the fundamental services that should come with it.
On a slightly positive note, the hotel does have a picturesque golf course. However, this small perk does not make up for the overall poor standards and lack of maintenance in the hotel. It is clear that the management has neglected basic aspects of guest satisfaction, resulting in a terrible stay for us. 1/5
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