Misafir Kullanıcı
1 Ocak 2023
My family and I stayed at Casa Pedro Loza for a few days in December. While the gentleman who served breakfast was great, and the house-keepers were great, the front desk staff put us off almost immediately. I felt as though our arrival forced him to pull his nose out of his phone to deal with us, and he wasn't happy about it. Every day thereafter, there he was, staring at his phone with barely an acknowledgement. Now, I know what will be said "it is hard to find good workers these days", and if we didn't stay elsewhere in Guadalajara this trip, maybe I'd buy that. But given we got awesome service at another small hotel, I think it is a malaise of management there. Now, the hotel building is nice, we had no issues with noise or events. The room was... well, OK. The big problem with most of these rooms are the absolutely tiny bathrooms. When your knees hit the wall when sitting on the throne, you know it's too small. On top of that, the water pressure was less than good the first couple days. We had to go to my Mom-in-Law's room to shower properly (she was in room 11, we were in room 3). They replaced the shower head upon our complaints, which helped. Another odd thing was that about four of the many smoke detectors were 'chirping', a sign their batteries were running out, yet nobody seemed to be bothered about that... again, until we complained. I think this hotel has great potential, but if you have stayed at others like it (like the Casa de la Soledad in Morelia), you will need to lower your expectations. A bit more attention, and it could be a great hotel. At the moment though, I recommend elsewhere.
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