Casona Alonso 10- Hotelito Mexicano

We and another couple came to GTO for Festival Cervantino and chose this hotel due to its proximity to Teatro Juarez and centro. Little did we know that immediately next door is the Grill Night Club, open 4-5 nights each week until 5:00 am. The thumping house music shook our room, and it was impossible to sleep -- even with ear plugs. One friend even tried sleeping in the bathroom floor, further away from the club, but that didn't help. He refused to stay a second night, instead returning home to San Miguel in a private car AND throwing away his ticket to a Cervantino event for that evening. We spoke with the front desk about why there is no noise curfew, and the receptionist replied, "They are very rich." That's it. I later wrote the hotel management and they replied that it was only a Cervantino problem -- with clubs staying open later than normal. That's factually incorrect. There are TA reviews commenting on this situation dating back to 2015. I wish I had read htem. The website and social media pages for the Grill say they are open til 5am year around -- and have been for decades. The management promised me that someone from the hotel would call me last Monday. They never called or tried to make amends, so I am writing this review. Whether other aspects of the hotel were good is irrelevant -- this was the most heinous hotel experience ever. Don't make the same mistake.

Has a good location, nice bdg and accommodations in room. Initially received smaller rooms than booked (staff corrected this after we notified them) Master Suite is located on high 3rd floor. No elevators. Caution if you have difficulty with stairs. The "Free Parking" is 20 from the 30 minutes hotel. A taxi is needed to/from. Room contained 1 L bottled water for 2 persons for coffee prep and drinking. Charged for additional water. For prices one can do better in Guanajato.

The location of the hotel is very good. good service and good view room, perfect!

Beautiful small hotel with a really welcoming staff that puts you in the center of Guanajuato. Our room was on the front corner right next to the club. We also stayed Friday and Saturday. But we always travel with ear plugs and a portable white noise and to be honest, the bed was so comfortable that we managed a good night’s sleep. A room away from the club would certainly be something to ask for. We had breakfast both mornings and really enjoyed the food. Definitely try a cafe de olla, although the cafe americano is very good. Many thanks to the welcoming staff in the restaurant, front desk amd kitchen. We highly recommend this small hotel.

Good room, great location but very noisy. Earplugs are provided standard and they are necessary.

Wonderful hotel. The staff is very helpful.

Perfect location in city center. All tourist locations within walking distance. Advise using the free ear plugs they provide if you want to sleep without noise. Beatiful hotel and service. Would definitely book here again whenever we return to GTO.

It is a beautiful property. The room was comfortable, charming, clean, quiet, and had all amenities. The staff members were so nice and helpful providing any information. Our stay there was very comfortable.

Terribly noisy 24 hours. Can’t s sleep