This hotel is one of the best in Guatemala City. The facility and amenities were top notch. The service was mediocre. We ate in the restaurant before checking in, and service was just ok, along with the food. We ate way better outside of the hotel. The staff wasn’t really available to assist with transportation, so we took Ubers, and handled it ourself. The security is very good, through it’s a bit scary to see all the guards with guns. The pool and gym were great! I’d stay there again, but honestly expected better for a 5 star property.
Çevir