Hyatt Regency Guiyang

The Hyatt Regency sets the standard for hospitality in Guiyang—perhaps in all of China. Definitely one of my best hotel stays ever in a decade of traveling China. Brand new facilities, top notch staff, and right next door to a stunning park. If you like running, I highly recommend the running park in the urban park behind the hotel—absolutely stunning urban running (see the photos below) 🏃🏽‍♂️Can’t go wrong staying here if you are in Guiyang 💯

Many, many thanks to Carl and Harris… Two outstanding managers; they made everything just seem effortless. The cleaning staff was very attentive and prompt and kind. I was so impressed. This is probably one of the best hotel customer service experiences I’ve ever had in China.

The best five-star hotel in Guiyang has been open for more than ten years, and its appearance is amazing. Standing by Guanshan lake, the service is first-class, and I feel the enthusiasm of Guiyang people. On my friend's birthday, the hotel specially prepared surprise room layout, afternoon tea, Chinese restaurant, western restaurant, comfortable environment and complete dishes. Because of a lot of luggage, my colleagues in the concierge department helped me carry my luggage several times. When I left, my sister at the front desk borrowed a power supply for me because my mobile phone was broken. When I first wrote a comment, I was moved and warm by my colleagues and friends at Hyatt Guiyang. Thank Christine, Fanny and all my colleagues for their hard work. I suggest you, especially after 00 o'clock, stay in Hyatt Regent Hotel and cancel all family accommodation and online red hotel. First class experience. 贵阳最好的五星级酒店，开业十几年，外观惊艳驻立在观山湖畔，服务一流，感受到贵阳人满满的热情。朋友的生日，酒店特意准备了惊喜的客房布置，下午茶，中餐厅，西餐厅，环境舒适，菜品齐备。因为行李比较多，礼宾部同事几次帮我提行李，临走的时候，因为手机没电，前台的小姐姐特意帮我借了充电宝。第一次写评论，是被贵阳凯悦酒店的同事朋友们感动温暖。感谢Kristine和Fanny以及所有同事的辛苦付出，建议大家，尤其是00后一定要住一次凯悦酒店，秒杀所有民宿和网红酒店。体验感一流。

The staff was very friendly and helped us at any time. The hotel is located in the newer part of the city, you often need to travel by taxi or metro to go to the most attractions.

I can advice this hotel, nice breakfast, friendly staff, clean.

I loved it

性價比極其差！完全不符合這個價格！麻將機壞的，插座接觸不良，要換，沒有。找個排查，需要30分鐘，而且極其墨跡，房間照明不適合打牌，要個燈，沒有。開個發票找房間折騰了一個小時，然後再告訴你，不能開，在網上開。真是夠夠的了！

這家酒店的環境非常優美，建築風格獨特。房間寬敞明亮，非常舒適。員工們態度熱情，樂於助人，特別是前台小田，服務很周到，附近的公園風景很好，酒店門口的櫻花盛開得也很漂亮，我強烈推薦這家酒店！下次還會來住！

昨晚吃完晚飯，定了凱悦，一直以來對這家酒店的印象都是不錯的，離觀山湖公園近，不靠馬路，有自己的小花園，但昨晚真是無敵了，晚上酒醒起來，2點30左右，發現屋裡很冷，原來空調壞的，打電話説讓我調成3+風速就可以，調了以後發現不行，又電話説安排師傅來看看，等了許久師傅來摸了兩下，説確定是壞的（這個維修邏輯我也懂啊），然後就讓換房間，又等了一會來了服務員説讓換到222房間去，他先去幫我們測試空調熱不熱，等了半小時後值班經理來電話説222不行（我估計那邊也都有問題），要幫我們換別的層的標間，雙床房，不知道在哪，這一晃眼就已經快4點了，快2小時了都，老婆也困得不行，衹能不換繼續睡了，啥問題都沒解決，早上起來上個廁所吧，馬桶還是最古老的，加上沒空調簡直坐不下去，確實舊了老了服務問題也就會凸顯出來，以後不會再來這家了