It went well during the few days, but when I decided to extend the days there, it did not go well much.
1. The gym door was supposed to be accessible for hotel members with their card. When I tried mine, it did not go through. I went to the staff and they told me that the maintenance guy has the only key to the gym door and I had to wait for him after his 30 minute lunch break. After 30 minutes have passed, he did not arrive yet. I asked the staff again, but they told me that there was nothing for them to do about it, so I left dissatisfied; they should have a backup key in case this happens..
2. When I extended the stay for two bedrooms same room on the 5th floor, we were using the same cards with same room. However, while one card goes through, the other card does not activate. I had to walk through the hallway, went down from 5th floor to 1st, and asked them to reactivate. Same issue happened again, but this time the other card does not go through. I was asked by the woman in staff that it is normal, advised me to bring two cards to activate at the same time. However, later that night while hanging some stuff with me, it did not go through, so that got me irritated. They need to update their cards or system about this issue…
Çevir