Lagoon Paradise Beach Resort

Beautiful location, you can experience both the beach and lagoon. Staffs are very friendly. Rooms are clean and the bed is comfortable. Nice and warm pool, my children enjoyed very much. Very tasty food but not much Sri Lankan spicy food. They have more Western choices. But the restaurant managed our requests made us special arrangements. Thank you Dhilan (restaurant in charge) for accommodating our requests

We had an amazing time at this hotel. Dinner was very delicious. Mr. Dilan who was incharge officer arranged according to our food preferences. He was very helpful and took care of us very well. We will recommend this hotel anyone coming from abroad

We were there for our annual trip for one night from check in to check out it was.superb.They were willing to help guest each and every moment.Food rooms everything was up to standard.wish we could stay one more night there. No hesitate to recommended this place to anyone willing to have relax vacation.

This is far from 4* hotel, despite they have ticked all boxes by requiremnts. Hotel overall: Dated on all ways. Lobby area spacious, but furniture is dated and dirty. Common toilets very old and need impovement (tap, toilet seat, doors, soap dispensers). You can add all purchased meals, drinks, services for you room and pay at once when leaving (extra charge with card payment is 3%) instead of paying each time. Few hundred meters up to road you can find a small supermarket to buy essentials. If you want to go futher somewhere from hotel by yourself you need a tuk-tuk, taxi or a car. WIFI: If you are lucky it will work at lobby, pool area and in restaurant (often cuts off and won't work at all). Rooms: Dated and what's more important not well cleaned either. Broken furniture, very old toilet seat and so on. Good point is bathroom, very spacious and good shower. Aircon pretty noisy. Staff: Manager is frendly and helpful, rest of the staff too. Manager was basically the only one with good english. Food: Nothing superb. Menu is decent, but mostly meat/seafood was overcooked and try. Pizza oven wasn't worked at once despite it was on a menu. Restaurant itself is perfect place to be for a meal, next to the sea and you can have a table at the sandy beach. Please note, they will charge extra service fee 10% at restaurant and pool. Some days I found service really slow. I can't comment about brakfast as I did go just once out of 9 days. There is a small retaurant close to the hotel up to the road, food was good. Drinks were decent at hotel. Pool: Nice, nothing to say. Very good size, clean, separate area for the kids. Enough loungers. If pool bar is out of service, main restaurant will serve food and drinks and bring them over upon request. Towels dated, but you can change as much as you like. Beach: Few sunbeds and shades, but not recommended to swim due waves even if you are really good swimmer. Left hand side from restaurant appoximetaly 200 meters kind a lagoon area at sea that is good. Hard to walk there due heat and sand. I would not return, with bit more cash you can have pretty much better places to be (my friends were in a different hotel closer to the aiport, cost wize there were not much of difference). Distance from the airport is just around 60 km, but it took 3 hours due traffic that is so slow.

The rooms were very spacious, the balcony was quite large, the swimming pool was well maintained and had an attendant on duty where there was a pool-side bar as well, a baby pool too, the restaurant was very good especially the a la carte items of sea food. The breakfast was good with a variety of local dishes as well as the usual 'western' fayre. We noticed ( and they corrected after we told them immediately) that some of the chafing dishes did not have the burners on to keep the food warm. The service was outstanding with the staff very quick to respond and suggest too. Adam and Esala were the names we remembered. Locvation was perfect, by the beach on a large plot of land. Tangalle town was probably about 10 minutes by car or 15 mins by tuktuk

The service is poor , the cleanliness is appalling, house keeping is the worst we hv ever experienced. Reception is not responsive. Stained towels. Except breakfast lunch & dinner is quite basic. A very laid back manager who keeps giving excuses fr everything. They keep posting positive reviews by themselves. U need to call 4 or more times to get any request attended to. Location is beautiful. Yet a badly run hotel.