Novotel Hamburg Central Station (Neueröffnung)

Novotel'e şaşırmadım. Onlar tarafından düzenli bir müşteri. Konumu iyi her şeye yakın. Otelin kusursuz bir konaklama olduğu söylenemez.

Yenilenmiş, odalar temiz, güler yüzlü hizmet ve iyi konum.

Çok yeni bir otel, personel özellikle dost canlısı.

Location is relatively central and within walking distance to Jungfernsteig shopping district, 5 min drive from Alster Lake. The hotel is relatively new and clean, well maintained. There is a Nespresso machine in the room however there was no hot water kettle. When queried, the staff said to just use the Nespresso machine for hot water or drink water from the tap! Only sparkling water bottle was provided, if you want to buy a bottle of still water, it will cost EU7.00 (no thank you)!

位置很近車站，房間空間足夠，但被安排2樓最尾的一間房間，房間很大陣裝修後濃烈的臭味，十分不好，必須開窗散發，床上的被鋪亦明顯有污跡，沒有任何冷氣空調，晚上太焗熱必須開窗通風，但樓層太矮，對正樓下晨早巳有工程發動攻勢嘈音令你睡醒，亦十分大麈，房間內包括枱子等設施亦是塵埃。

Die Klimaanlage unseres Zimmer (215) war kaputt und wir konnten nicht schlafen, weil es zu laut und kalt in dem Zimmer war. In der Rezeption hatte ich 3 Mal über das Problem Bescheid gesagt, und nur als ich persönlich dort war, haben die Mitarbeiter des Hotels reagieren. Als Lösung des Problems haben sie uns 2 andere Zimmer um 02.00 morgens angeboten. Sehr unprofessionell.

Her zaman olduğu gibi Novotel asla hayal kırıklığına uğra**az, temiz, sessiz oda, konforlu yatak ve büyük TV. Duşlu geniş banyo. Yeni, modern ve bakımlı yapı. Ciddi ve profesyonel kadro. Özellikle iyi stoklanmış kahvaltı, tatlı, tuzlu, meyve vb. Bu özelliği şiddetle tavsiye ederim!

Otel yeni yeni birkaç hafta önce gerçekten güzel bir tasarım, Amzing personeli çok iyi En iyisi David o bizim için gerçekten seçkin bir insan Şimdiye kadar bu oteli gerçekten tavsiye ederim konumu ve fiyatı iyi merkez ve restorandaki her şeye çok yakın

New hotel, clean rooms and good location! That’s as much as you can have, unfortunately. With the exception of Maria, front desk, the team is unfriendly and unhelpful - to say the least! Honestly, I am not sure they know what they are doing or what customer service means! We were told breakfast would start at 06:30h, to come down at the given time, to watch the team running around to get things sorted! The cherry on the cake, however, was the barman. I had the restaurant menu on my hands and ordered a given food to him, to be said I could not have it in the bar. Fair! Then, got the bar menu and was speaking to one of his colleagues to order something else to be told: “You've tried with me and now you are doing the same with my colleague?” Manners??? ... No where to be seen!