InterContinental Hotels HANGZHOU ICC by IHG

Oda tipimiz yükseltildi ve oda çok büyük ve ferahtı. Geniş manzaralı ve güzeldi, doğrudan metro istasyonunun dışındaydı, ulaşım oldukça rahattı. Raffles City ve MixC yürüme mesafesindeydi, konumu mükemmeldi. Büyük altın top çok güzeldi, tavsiye ederim!!!

We had stayed at an InterContinental in another city before, and the service and breakfast there were much better. First of all, the breakfast here is not what you'd expect from a 5‑star hotel – very modest. No salmon, no good coffee, and no decent pastries. Secondly, the kids' playroom doesn't feel safe for children to play there anymore. Thirdly, the service could be much better. You don't get the feeling that you're truly welcome. But the biggest disappointment was the pool. Unfortunately, we happened to come during a period when it was closed. We had booked our stay about a month in advance with a non‑refundable rate, and literally just before our arrival, they closed the pool. This really upset us – especially our child, as it was his birthday. On top of that, the rooms feel outdated. We won't be coming back and wouldn't recommend this hotel. The spherical design of the building is interesting, I'll give it that – but everything else is not worth the money.

We just love this hotel, in and out! It's a beautiful building. The room sound proof is very good. The breakfast buffet is huge and good. We have been upgraded to a nicer room and we loved it so much that we decided to stay one more day! The only down is that it is the hottest season and the swimming pool is closed and that's why we are not staying longer).

Had a really good stay, room was fantastic food was excellent, staff really do go out of their way to help get you anything you’re looking for.

Good for business trip, English speaking, cooperative and professional staff. But room rate is high.

It’s a very good hotel overall. Amazing views and location however the amenities are outdated. No smart TV, which should be a standard feature for a 5 star luxury hotel like this.