Joshy m George
25 Ekim 2024
This hotel is still not complete. A lot of construction still on-going. The first room we checked-in was not finished. Even the blinds/curtains on the glass wall between bedroom and bathroom was missing. Totally disappointing! But, I would give full marks to the manager and the front office team. They were very courteous, and helpful. They facilitate an early checkin without even asking! They were personally checking and helping with every small details of our stay, travel itinerary, tour bookings, food, etc. They were very cooperative and more than willing to offer complimentary cabs and drinks when we let them know about the disappointments around the room quality and facilities. To summarise, what was started off as a bad experience was turned into an memorable stay by a highly professional, friendly team!!
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