Le Petit Prince Lakeside Hotel & Rooftop Bar

Eski mahallenin tam kalbinde yer alan çok uygun maliyetli bir butik otel. Gecelik 70 dolardan az bir fiyata ve tüm mağazalara, restoranlara ve yerel yaşama olan mesafeye göre daha ne isteyebiliriz ki.

Güzel küçük butik otel. Mükemmel konum ve olanaklara yakın. Duş ve banyo içeren güzel oda. İyi dekore edilmiş.

Bu otel çok uygun maliyetlidir. Özellikle Bayan Ann çooook nazik ve yakışıklı!!!

Otelin konumu çok iyiydi, eski mahalledeki her şeyin tam ortasında! Konumu, Hanoi'nin tadını sonuna kadar çıkarmak için mükemmeldir. Ngoc An gerçekten iyi bir ev sahibi ve müşterinin ihtiyaçlarını her an organize etmemize yardımcı oldu ve kaldığım süre boyunca süper destekleyici bir ön büro yöneticisi için An'ı gerçekten takdir ediyorum ve ayrıca uçuşum sabahın çok erken saatlerinde sorunsuz bir şekilde gerçekleştiği için havaalanı taksi rezervasyonu yapmama da yardımcı oldu. Oda temiz değil ama yeterince büyük, otel hizmeti geliştirilebilir ama tekrar teşekkürler. Konaklamam keyifli geçti ve tekrar geleceğim başkalarına da tavsiye ederim!

Korkunç otel. Birçok sorun. Duş başlığı düzgün çalışmıyordu ve lambalardan birindeki ışık küresi çalışmayı bıraktığından yardım istedim. Bu sorunları düzeltmek yerine bana oda değişikliği verildi. Yeni odada duş başlığı hala zayıftı. Duvarlar ince olduğundan yan odadaki insanları çok net duyabiliyordum. Bu tesiste kalmayı seçmemin nedenlerinden biri gökyüzü barıydı, ancak kapalı! Fazlasıyla hayal kırıklığına uğramış. Banyo gerçekten tuhaftı, kötü tasarlanmıştı ve küçüktü. Duşa girmek için banyoya çıkmanız ve bu ağır, kalın cam kapıları açmanız gerekiyor. Güvenli değil ve beceriksizce tasarlanmış. Odamın kapısı düzgün bir şekilde takılmadığından koridordan bol miktarda ışık içeri giriyordu. Otel odası 2 gecelik konaklamam için çok pahalıydı. Sadece bir kişi iyi İngilizce konuşuyor, bayan. Oda modern bir tarzda döşenmişti ancak oldukça küçüktü ve ekstra yastık yoktu. Klima iyiydi. Havza görünmüyordu temiz. Havzadaki musluktan akan su her yere aktı. Odam temizlenirken yatağı düzgün şekilde yapmamışlardı. Resepsiyondaki bayan tur önerileri konusunda yardımcı oldu, bana bir harita verdi ve bana bir pazardan bahsetti. Burada kalmanızı tavsiye etmiyorum.

It’s not even 2 stars hotel, trip didn’t helped me! Trip left me without any help in dirty, old, broken hotel, the hotel is old and everything is broken and old and not clean. The breakfast os so poor. The supervisor is rude . Only two things were good, location and staff

Hotel was great.

/!\ Avoid this hotel. We would never recommend this hotel for your stay in Hanoi. Stayed 18-20 April 2025: 3 days, 2 nights. 1/ Overbooking situation - cancellation the day before landing My friend and I booked two separate rooms to stay at this hotel, the day before the check in, my friend's booking got cancelled by the hotel without information. We had contacted the hotel several times in vain, then it was confirmed that they have overbooked the hotel which caused to trouble to start with our holiday. Hotel Director of sales M. Victor N. did replied by email on the checking day 18/4 few hours before that "we don't know the fact. You can make your reservation on our website now." The remaining option on 18/4 morning was a "suite" 14 times higher rate than our initial booking... Therefore once arrived at Hanoi, we wanted to get a refund of my remaining booking but the hotel reception lady Mrs Ruby was not helpful at first and rude towards us. Her non hospitality professionalism and communication led us feel very unwelcomed (no smile, no thank you, speaking vietnamese with her colleague in front of us). May need to review if she really should stay at the reception as this is client facing interaction and should be solution driven. She strictly insisted that she doesn't know why we only got one room left and my booking was non refundable even tough they did cancelled my friend's one few hours ago. After negotiation, she kept saying as it is non refundable, either we stay, either we book another room. At that moment, there was an another room not the Suite one that just got available "King room" and if we could pay the price difference which is higher than our initial paid booking and need to stay together in the same room. As we just started the holidays and to not loose the money that we could not get refunded, we paid the difference to change to that room. We paid in cash to get that room. We thought that was going to be just one off issue/misunderstanding and could start our holidays. Note: If you pay in credit card they will charge 3% additional. The exchange rate is more convenient to change at jewelry gold shop in Hàng Bac street (5 mins walk), the rate at the hotel is too high, don't change there. 2/ Cleanliness As we got this better king's room with window, we were expecting that to be at least clean and suitable for 2 pax. The bed sheets and cushions were yellowish, the floor was not vacuum (dead bees staying there whole stay), the slippers are dirty, the wall is stained and some unfinished renovation. The worst is the shower/bathtub, once you shower, it will flood to the room, we had to put towels to absorb the water in the room. You have to ask for towels if they clean your room as they will forget. 3/ Breakfast Be aware that it is from 6:30am to 9:30am, the breakfast is correct as a mini buffet Overall this hotel is average, the positive points are the location and the other gentleman receptionist allowing us to have a "late check out" at noon instead of 11am, as if after noon they will charge one night more. The hotel should stop with overbooking rooms that will cause unnecessary stress situation for everyone and need to be renovated. To be honest, you can have much more great options nearby, CLEAN and with great hospitality service. As part of holidays and for a decent price, just book another hotel to avoid negative start for your holidays. Enjoy your stay in Hanoi and in Vietnam! PS: on some platform it is indicated there is a gym but there is none. And the hotel team is aware of these comments as we filled the same to their paper review form.

This hotel is look old. In the room smell not good (it’s look like Durian) Breakfast has not many choice. Service not good, found only 1 reception guy to support for check in and check out