Hanoi la Castela Hotel

Great place to stay. The staff are very service oriented and can feel that they care for the customers satisfaction. They took time to share on how we can maximise our stay such as recommending where to eat and where to go. The rooms were as per photo, and clean too. Beds were comfortable too as my kids slept well. Overall enjoyed our stay here and will come again!

A nice wee hotel in the old quarters of hanoi, walking distance to a few of the colonial touris attractions, you can hired a motorbike of roam around in the congested roads of city center.

The TV was not working. Like there were literally no channels available for watching which is a first experience for me. Although the staff did offer to call a repairman, I just couldn't be bothered already. There were 2 bottles of complimentary mineral water on the side table that the staff did replenish during cleaning the following day. But I wasn't told that I will be charged extra if I took the chilled mineral water that was in the mini bar. So I was quite caught by surprise when the concierge told me that I have to pay for THAT bottle of mineral water. The walls of my room didn't look very pleasing as well as there were signs of fungi due to humidity. The only plus point of this hotel is the location, as it was located in smack in the middle of old quarter so it's easy to access many prime spots.