Aurora Premium - A Lifestyle Hotel

The location is in the heart of the city. Everything is in short walking distance. Upon check in, u will bw greeted by the staff (English speaking) with a welcome drink. The lobby smells nice and cooling and the check in is done smoothly. All the hotel details are well explained and service-boy assist to bring up the luggage to the room. The room is decent size for a couple and all things inside are well equipped. What i like most is the international charging wall where u do not need to worry on bringing a international plug. Water bottles are provided when request. There is proper safe. Importantly, the staff is forever friendly and always greeting each customer. Breakfast is good and well prepared.

Very near to old quarters and the staff are all very friendly. Nice breakfast too! Will come back again if I visit hanoi!

Front desk staff provides excellent service and support. They gave good recommendations for good transitional Vietnamese food. Enjoyed nearby MET and Mias restaurants. The room is clean and the beddings are comfortable. Very near to the lake. It is in the heart of Old Quarter.

Nice hotel with helpful and friendly staff. Many food and massage places nearby . Excellent location as well

The hotel is located right to where all the must visits places in Old Quarters are. Though we only booked to stay for a night before our adventure in Hanoi starts but Joy and Nana were so helpful and constantly checking on our wellbeing. We were celebrating our anniversary during this trip and they prepared something special for us when we arrived! The room is clean when we arrived, there were plenty of space as we had 2 luggages, a carry-on bag snd 2 backpacks. It's just by one of the busy street but I would say the noises wasn't much of a big deal as we could barely hear any and most of the time we are out till midnight! Tried their massages too, IT WAS HEAVEN! They offer a 50% off for every one hour massages so it was so worth it! Their bar at the rooftop has a perfect view at night and you can also see some parts of the lake during the day. They also allowed us to leave our luggages with them though we had checked out the day before leaving for our cruise trip and came back while waiting for the midnight bus leaving town to Sapa. Once again, special shoutout to Joy and Nana (also the rest of the team members) for such amazing hospitality. We would definitely come back and stay longer next time!

Celebrated my wife's birthday here at the hotel and they made it extra special by surprising her with a decorated room complete with complementary cake slices. The staff were kind and very helpful especially Justin and Maria who gave us a warm welcome and showed us places we should visit (even helping us pin them in google maps!). The location is perfect with great food choices all around and is just a few blocks away from Hoan Kiem Lake. Highly recommended place to stay!