Gran Hotel Bristol by Kempinski
1 gece
Odalar ve Misafirler
1 oda, 2 Yetişkin, 0 Çocuk
Havana İçindeki Tüm Konaklama Yerleri

Gran Hotel Bristol by Kempinski

Calle Teniente Rey, La Habana Vieja, Havana, Küba
Haritada göster
There is a shuttle between the hotel and the airport (for a fee). The hotel Grand Hotel Bristol is equipped with a 24h reception, Wi-Fi, a lift, cash machine as well as parking spaces. In the outdoor area of the property you will find a pool (open all year). Furthermore, outside you can find a sun terrace. There is also a laundry service available at an additional cost to customers as well as an ironing service. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. If necessary, you can contact the medical centre (for a fee). For conventions and other business meetings, the hotel offers a business centre. At the hotel reception, tickets are offered for excursions in the area. Smoking is permitted in the hotel. Due to its barrier-free facilities , such as barrier-free entrances, the hotel is also suitable for wheelchair users. Catering Breakfast is offered from the buffet. Lunch and dinner are served as a set meal. The drinks menu of the hotel includes water, soft drinks, coffee and tea, beer and wine. Sports & Leisure To keep your fitness up on holiday, there is a gym for guests to use. A sauna (extra fee) awaits you in the wellness area. The hotel also offers massages (extra fee).Daha Fazla Göster
Fiyatları Eşleştiriyoruz
hotel overview picture
Konaklama Yeri Açıklaması
There is a shuttle between the hotel and the airport (for a fee). The hotel Grand Hotel Bristol is equipped with a 24h reception, Wi-Fi, a lift, cash machine as well as parking spaces. In the outdoor area of the property you will find a pool (open all year). Furthermore, outside you can find a sun terrace. There is also a laundry service available at an additional cost to customers as well as an ironing service. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. If necessary, you can contact the medical centre (for a fee). For conventions and other business meetings, the hotel offers a business centre. At the hotel reception, tickets are offered for excursions in the area. Smoking is permitted in the hotel. Due to its barrier-free facilities , such as barrier-free entrances, the hotel is also suitable for wheelchair users. Catering Breakfast is offered from the buffet. Lunch and dinner are served as a set meal. The drinks menu of the hotel includes water, soft drinks, coffee and tea, beer and wine. Sports & Leisure To keep your fitness up on holiday, there is a gym for guests to use. A sauna (extra fee) awaits you in the wellness area. The hotel also offers massages (extra fee).
Daha Fazla Göster
4.3/5
Çok İyi
Temizlik4.4
Olanaklar4.3
Konum4.4
Hizmet4.2
4 Yorumun Tümü
Çevre
Havalimanı: Jose Marti International Airport
(22,1 km)
Tren: Estación Central de Ferrocarriles
(1,0 km)
Haritada Görüntüle

Odalar

Misafir Yorumları

Politikalar

Deluxe Room

Deluxe Room

Free Wi-Fi
Wi-Fi in room
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Classic Room With Courtyard View

Classic Room With Courtyard View

Free Wi-Fi
Wi-Fi in room
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Grand Deluxe Room

Grand Deluxe Room

Free Wi-Fi
Wi-Fi in room
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et

Misafir Yorumları

4,3/5
Çok İyi
4 yorum
Doğrulanan Yorumlar
  • Temizlik4,4
  • Olanaklar4,3
  • Konum4,4
  • Hizmet4,2
Havana içindeki benzer konaklama yerlerin ortalaması

En fazla 120 Trip Coins (yaklaşık 42,20 ₺) kazanmak için hemen rezervasyon yapıp bir değerlendirme bırakın. Trip Coins kullanarak oda fiyatlarında anında tasarruf edebilirsiniz.

En Çok Bahsedilen
A‍n‍o‍n‍i‍m‍ ‍K‍u‍l‍l‍a‍n‍ı‍c‍ı
18 Ağustos 2023
I stayed in Room 351 of Gran Hotel ManzanaKempinski La Habana from August 12th to August 14th, and now I am complaining about the poor service of the hotel restaurant staff, guest service manager andsecurity during my staying! 1. At around 22:00 on the evening of August13, after finishing the meal in hotel restaurant, the cashier refused to acceptcash payment, and the attitude was very unfriendly. I asked why, and therestaurant staff didn't give any explanation, and said very unfriendly thatthey don't accept cash. Why did you accept cash in the first day, but didn't accept cash payment in the hotelrestaurant on the second day? Why do the same hotel have different management rules andstandards? And didn't told me in advance. The restaurant service is so poor, is it because the meal timedelays the employees from getting off work normally? Or are there other reasonsthat lead to employees not having a sense of service? If cash service is notaccepted, why wasn't I informed before I entered the restaurant? May I ask themanager of hotel restaurant, has there been any training for the restaurantstaff? 2. Complain that the guest service manageron duty of the hotel has a poor service attitude and cannot provide areasonable explanation to solve the complaints to your in house guests. Theattitude is very bad and intensifies the conflict between the staying guestsand the hotel. Does not reflect the duties of the Guest Services Manager on duty.No explanation as to why the hotel only accepts credit cards and not cash.Threatened to call the police. The point is that I didn't refuse to pay afterthe meal, but wanted to pay the bill with the cash. Why did she want to callthe police? This is threatening the hotel guests! 3. Complain about the poor attitude of thesecurity guard on duty and lack of awareness of service. It is like theunderworld threatening the guests staying in the hotel. 4. Complain about the service of the hotel.We are two ladies and took a baby who was only one year old. All of those staffof the hotel did not have the concept of customer-oriented and the most basicmorality of caring for minors, and deliberately made things difficult In-houseguests who spend at the hotel restaurant. The restaurant staff, guest servicemanager and security in the hotel are not worthy of working in a five-starhotel like Kempinski, which brought me a very unpleasant stay and experienceduring my stay in this hotel. I want to emphasize the background of thiscomplaint again. At around 22:00 on August 13, 2023, after themeal in the hotel restaurant, I wanted to settle the bill in cash, but therestaurant service staff refused my request to settle the meal in cash, whichled to this unpleasant incident. Hope Gran Hotel Manzana Kempinski La Habanacan explain and apologize in writing to us two ladies and a baby who is onlyone year old.
Çevir
M‍i‍s‍a‍f‍i‍r‍ ‍K‍u‍l‍l‍a‍n‍ı‍c‍ı
9 Aralık 2024
We booked this hotel due to being Kempinski chain and expecting the standard of the said chain. The location is really good and the hotel is new but that’s it. Staff is lost in time & space and very slow. We had cockroaches every possible day and as a sorry we got a complimentary dinner on our last night after complaining multiple times. The restaurant is EXTREMELY slow. My friend always had to wait for her coffee for at least 15-20 minutes and I waited for a simple pasta carbonara for 45 minutes. As I’ve said, the location is amazing but that’s it. I would not recommend this hotel nor would I go back as it’s not worth the money, and they clearly have a cockroach problem. I feel bad for leaving this review as they did leave us a cake in our room as it was both my friend’s and mine bday but I also know how important reviews are in making a decision on booking a hotel.
Çevir
M‍i‍s‍a‍f‍i‍r‍ ‍K‍u‍l‍l‍a‍n‍ı‍c‍ı
11 Kasım 2024
good....
Çevir

Konaklama Yerinin Politikaları

Giriş ve Çıkış Saatleri
Giriş: 16:00 sonrası
Çıkış: 12:00 öncesi

Konaklama Yeri Açıklaması

There is a shuttle between the hotel and the airport (for a fee). The hotel Grand Hotel Bristol is equipped with a 24h reception, Wi-Fi, a lift, cash machine as well as parking spaces. In the outdoor area of the property you will find a pool (open all year). Furthermore, outside you can find a sun terrace. There is also a laundry service available at an additional cost to customers as well as an ironing service. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. If necessary, you can contact the medical centre (for a fee). For conventions and other business meetings, the hotel offers a business centre. At the hotel reception, tickets are offered for excursions in the area. Smoking is permitted in the hotel. Due to its barrier-free facilities , such as barrier-free entrances, the hotel is also suitable for wheelchair users. Catering Breakfast is offered from the buffet. Lunch and dinner are served as a set meal. The drinks menu of the hotel includes water, soft drinks, coffee and tea, beer and wine. Sports & Leisure To keep your fitness up on holiday, there is a gym for guests to use. A sauna (extra fee) awaits you in the wellness area. The hotel also offers massages (extra fee).

Sıkça Sorulan Sorular

Gran Hotel Bristol by Kempinski için giriş ve çıkış saatleri ne?

Gran Hotel Bristol by Kempinski için giriş saati 16:00 ve çıkış saati 12:00.

Gran Hotel Bristol by Kempinski konaklaması ne kadar?

Gran Hotel Bristol by Kempinski için konaklama fiyatları tarihlere, otel politikasına ve diğer etkenlere göre değişiklik gösteriyor. Fiyatları görmek için lütfen otelde konaklamak istediğiniz tarihlerle arama yapın.

En yakın havalimanı ile Gran Hotel Bristol by Kempinski arasında nasıl ulaşım sağlayabilirim?

En yakın havalimanı, otelden arabayla yaklaşık 36 dakika (22,1 km) uzaklıktaki Jose Marti International Airport.

Gran Hotel Bristol by Kempinski rezervasyonlarının iptal politikası ne?

Gran Hotel Bristol by Kempinski rezervasyonlarının iptal politikası, oda türüne ve rezervasyon koşullarına göre değişiklik gösteriyor.

Bu Konaklama Yeri Hakkında

En Yakın HavalimanıJose Marti International Airport
Havalimanına Uzaklığı22.06KM
Tren İstasyonuna Uzaklığı1.01KM
Ortalama Başlangıç FiyatıTRY9333
Otel Yıldız Puanı5