Mercure Hefei South Station Luogang Central Park Hotel

Wonderful experience at Mercure Hefei South Railway Station. Very kind and helpful staff, top quality amenities, and amazing value for the price.

This was my first time staying at a Mercure hotel and I was not disappointed. This new hotel opened in April. I usually stay at less expensive hotels but I was attending a festival at Luogang Central Park and wanted to find accommodations nearby. It was a short walk from the hotel door to the festival gates. I could see the stages from my room. The service at the hotel was the best that I have ever encountered. I was immediately greeted by the guest services agents. Sally, the front office manager, assisted me as I checked in. She speaks excellent English. Sally assisted me by entering the hotel address and room number into Meituan. The food was delivered to my room by robot. Sally and the staff at the front desk made sure that everything about my stay was as perfect as it could be. On day two, I ordered Meituan again. The food never arrived. As I do not know any Chinese, Sally helped me by talking to the vendor and delivery driver. She spent two days (even after I had checked out and gone home) to make sure that I got a full refund from Meituan. For some reason, I could not rent a phone charger from the machine in the lobby (that is a problem on my end not a problem with the machine). One of the guest services agents on duty rented the charger for me and I paid her when I returned the charger. My room was beautiful! I had a corner room with windows on two sides. I enjoyed a long soak in the tub each day. The toilet came with a remote control that I translated. There were a few minor things about the room that could be improved. 1. The refrigerator was stocked with free beverages. However, there were no sugar free sodas. The water bottles are smaller than what I am used to and there were only two bottles of regular drinking water in the room. The maid and front desk were happy to supply me with more when asked. 2. The telephone sits on the bedside table that is in the far corner of the room. You have to walk around the bed to reach it. The phone would be more accessible on the side of the bed closer to the sitting area. I don't usually use the hotel phone but you do get a call when the robot comes to your door. 3. To open and close the curtains, you press the button next to the bed. The corner room has large windows on both walls. There is no way to only open the curtain on one side of the room. The morning sun was too strong from one window so I used a chair to prop open the curtains on the other window. 4. There is a lack of foreign programming on the television. Other hotel chains that I use have a free English movie station like HBO or Cine-Max. I travel with a USB stick that has some movies saved on it in case the hotel does not offer such programming. However, the original TV remote is not supplied in the room and there is no way to change the TV input from their satellite box to the USB port. I did not have my laptop with me. I inquired with Sally at the front desk but there was nothing that she could do. There was an option to order pay per view movies. 5. The next problem is my error. I put the paper do not disturb sign on the door. I did not realize that there was also a button on the light switch that turns on a green light outside of the door when you want the room cleaned. I accidentally turned on the light. The maid walked in on me without knocking first. She was very kind and apologetic. I did not use all hotel amenities. I did enjoy the wine, coffee, and snacks in the front lobby. I also ate breakfast in the hotel restaurant each day. There was a nice variety on the breakfast buffet that changed daily. I found the laundry room to be clean and comfortable with a small sitting area. It is located near the fitness room and restaurant. I would definitely choose to stay at this hotel again if I am in the area. The small issues that I mentioned above are just minor inconveniences and nothing that can't be corrected or worked around. Based on my stay here, I would also try other Mercure hotels when traveling.

new and clean , worth a stay

早餐：早餐時間是從6:00 一直到上午11:00，時長感人。種類豐富，餛飩挺好吃的。 房間：裝修很新，衞生挺好的。 服務：前台小姐姐免費幫忙升級了房型，服務態度超好，保潔阿姨和餐廳阿姨的服務態度也很好，而且可以延遲退房到下午3:00。 總體：整體體驗非常好，以後有機會還會選擇美居！ps，酒店大堂的自助茶點，餅乾不太好吃🙁

去合肥參加電音節選擇的酒店，選的太對了，下樓過馬路就是駱崗公園，非常方便了。因為想看到電音節現場的緣故，選擇了朝相公園一側的房間，説實話靠近路邊有點吵，但酒店配備了耳塞，如果正常出行建議選擇其他朝向的房間會更安靜些。酒店環境衞生中規中矩都不錯，前台服務特別好，點個贊

為了看VAC，酒店就在駱崗公園對面，步行很方便，裏面有很多可以逛逛吃吃的地方。酒店很新，各設施都很新，單為看演出來説還是較為滿意的，但周圍還沒開發出來，沒有什麼別的店鋪，外賣都比較遠。 入住非常快，最多1分鐘，前台小姐姐貼心的準備了伴手禮，一小袋水果和一盒馬卡龍。第二天早上趕高鐵，吃了酒店的早餐，樣式不多，但是少而精，麪條的料自己加的，牛肉都很紮實。 總體非常滿意，有機會再來！

房間空間大，設施完善，衞生也挺乾淨，我們開車到酒店的，由於沒有找到地方，客服人員非常熱情引導我們及時辦理入住，另外他家的早點也是一絕，不但品類全關鍵味道非常好👍，這次入住非常滿意！

離南站很近，打車挺方便的。出門過馬路就是中央公園，晚上不忙了可以去散步。床也很舒服，晚上睡的挺好。新店開業入住還送了伴手禮，説是合肥當地比較有名的桃酥，有需要送東西也很及時，最主要前台服務很熱情，非常推薦入住。

看到是家新開的美居，過來嘗試一下，各方面都很新，前台服務很熱情，辦理的很快。電梯要刷卡很安全，地下有獨立的停車場，房間面積也很大，大堂還有免費的水果，零食和茶水，坐在大堂工作感覺也很愜意。早餐比周邊的很多酒店都好，中西結合，種類也挺多。美居的品質還是很有保障的，下次定點住這裏。