The Coach and Horses

A lovely overnight stay here on a very hot sunny day. Informative with regards to parking arrangement and a great welcome. Our room had a fan and an air conditioning unit greatly appreciated. Situated on the main street so some traffic noise but nothing too noisy at nigh time. The room was very clean with a very comfortable bed well appointed and decorated. Breakfast was excellent at their sister hotel opposite and had an early start at 07.30 which we appreciated. Hexham is a very clean historical town with lots of shops bars and restaurants and everyone we met was very friendly. Just disappointed we didn't get to stay longer

Very nice place to stay and twinned with The County Hotel which is where you have your very good breakfast. Staff were great, rooms modern and clean. My room was hot but that was due to unusually warm summer. Will return again after the Victorian Tap reservation debacle.

Local noisy drunks in hexham Upgrade of room BUT I was above the gaming room. Room not soundproof so I heard everything people yelling, the music the svreaming the pool balls break8ng, etc. Went to bed at 2330 but wasn't able to sleep until they closed the pub. And then all the drunks moved to the street and right beliw my window where all hell broke loose. Needless to say I didn’t get much sleep and when I did 2 hrs kater I was woken up by 4 different drunks 3 girls and 1 guy out side my window at 0300. Then at 0400 spmeone knocked on my door. Could of only been a drinck guess as access to the hotel was very good. Bed very nice as well as the pillows, would of been nice to enjoy them for a good nights sleep.

We stayed over Christmas (24th/25th). The hotel wasn't open on Christmas day but their sister hotel/pub (The County) across the road provided all the necessary services (eg. breakfast, additional room refreshments etc). The stay got off to a good start when the lady I spoke to when booking was very friendly and helpful. I later worked out this was Fiona, the owner of the business, who clearly knows how to provide great customer service. We then received an email shortly before the visit with helpful additional information on parking. This was followed by a call from FIona to check we had arrangements for food on Christmas day, knowing the hotel wasn't open. During the call Fiona provided a helpful list of other restaurants that they recommended ranging from italian and indian to mexican, tapas and french bistro. On arrival we were welcomed by the team who also provided additional parking information (the local knowledge was very helpful and saved us a lot of car moving during our stay) and were happy to lend us things for our room eg. plates! On Christmas day we were made welcome at the sister hotel (The County) where we were able to have a lunch time drink and complimentary mince pies. A perfect treat before we went out to dinner at a local Indian Restaurant. Both restaurants we went to were recommended by Fiona and were excellent - see individual reviews. We will definitely be back in the future. Thank you to the team.

A friendly professional service

Overall experience was great. The room was comfortable and location was prime. Food was okay.