TownePlace Suites Portland Hillsboro

提前在攜程訂房，當時攜程網已事前收全額房費，但入住該酒店收信用卡按金這可以理解，但已過去五天信用卡按金實際收了五天，會沒有退還按金。這是多收錢行為

This is an adequate suite hotel. The staff is great and the breakfast good. It’s a short walk to New Seasons Market and other stores and offices in the Orenco Station area. Close to the MAX too. The particular room we had was more of a studio suite advertised as a traditional suite. It was a bit small for three people - and the room said it could sleep four.

Tiffany and Demetrio were awesome! I felt welcomed and was greeted with a smile. Definitely my go to whenever I stay over in Hillsboro. Thank you!

This is a dated property by Marriott standards that is a former apartment complex now used for hotel rooms. This means that there are no second floor elevators and the office/breakfast area is the old detached leasing office. Rooms are smaller than average and have tight spaces but were clean. Breakfast was okay for a TownePlace property. Gorgeous neighborhood setting with nice walkable retail. Also, they charge for parking which made no sense.

No second bed. We had to dress the foldaway bed ourselves. Charged us for parking when we didn't have a car.

While the rooms were nice, we had several other issues. We showed up to check in around 3:30 and the rooms were not ready. The cabinet above the microwave containing the toaster was filthy! The shampoo dispenser was empty. When I asked where the ice machine was, it was like a foreign concept. We were given a small cup of ice to take to our rooms, which were found to have empty ice makers. On top of all of this, I woke up to an emailed invoice on the day of check out for $10 to park in the hotel parking lot! This is apparently a routine charge. I personally have never paid for parking at a hotel and will never do so again. I’m hearing friends say they’ve seen this before, but not me except when using valets, and I have driven all over this country.

This is located in a great area near Orenco station - very near to everything and quite pretty and safe (beautiful area to walk around and plenty of restaurants and such nearby). But the rooms are not "suites" at all, they are really not much bigger than an average hotel room but with a lot more crammed in, so they feel quite tiny and crowded. There's not really anywhere to put your stuff unless you use up the couch or chair to put things on. There are cabinets and drawers, so you could use those and then put your suitcases under the desk I suppose..... Beds are soft, so if you like that then you will like these beds. The bathroom is directly next to the bed (like two feet from the bed), so that's unusual.... These used to be apartments and they have been divided up and converted to hotel rooms, so that might be part of the problem. No elevators, so if your bags are heavy you will be carrying them upstairs "european style". Our room had over half the lights burned out, but it would have been dark even with working lighting and we heard some other people who had problems with things not working (such as the television). There was a lot of dirt and cobwebs in places that should have been wiped down (corners of ceilings in the room itself/tops of light switches) though the overall room and bathroom were quite clean. They changed our reservation and switched us to an even smaller room without telling us, so that was frustrating as well and might be why my expectations were not met.... On the plus side, the front desk and other staff are the nicest people I have run across in a hotel in a long time - super friendly and helpful and knowledgeable. The overall feel of this hotel is very laid back and casual and there's nothing about it that is bad, it's just not really up to Marriott standards. The staff truly make it a great hotel, but the hotel rooms are not really what you are expecting when you are thinking of a suite - there IS a kitchen and a couch and a desk and a bed, but they are really crammed together to make it all fit, lol! I would recommend it if you want to be in a very pretty location, but perhaps not if you have more than two people who are planning to stay in the room. Next time we will stay just a bit further away in one of the newer suite hotels probably...

The location in the Orenco neighborhood was perfect. Near restaurants and amenities, easy walking. The room was clean, neat and everything in its place. I had absolutely no complaints ... until the power went out. Certainly wish they had a generator so at least the security lights would be on, but nope. Nothing worse than being in a strange place in complete darkness. The breakfast is included in the room rate, but it is uninspired. Treat yourself and go somewhere else for breakfast.

MASSIVE chemical smell from cleaning agents and chemicals used to clean the room. LOUD street nearby. Smokers smoking in the stairwell.