Misafir Kullanıcı
30 Nisan 2023
They are renting out the bike we got into a serious accident with. The owner Ruby has only got money on her mind and has no regard for anyone's safety. We were given broken bikes (The brakes completely broken and the engine would overheat and turn off randomly) which caused us to get into a serious accident. I called the owner (ruby) immediately after, and though my friend was on her way to the hospital, unconscious with severe injuries, her main and first concern was with the bike. She even tried to call my unconscious friend about money as she was in hospital, only a couple hours after the accident. She not only disregarded the well-being of any of us but continued for 2 days to insult, lie and blame us. She BLACKMAILED us by illegally WIT-HOLDING our PASSPORT, even though we were trying to reason that we were willing to pay. Eventually she agreed to paying half on the condition we leave a good review. She then wrote out a fake legal contract and made my friend sign saying that we won’t write a bad review whilst posting racist comments on Facebook about me. She made the extremely traumatic situation a lot more difficult and extremely stressful. The only good thing about this hostel is it's location as it's rat infested and the breakfasts awful
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