Hoian Sincerity Hotel & Spa

Tourists staying here must be careful with your belongings to avoid them being stolen! An incident happened during my stay at the hotel. My branded Louis Vuitton scarf was stolen by a room cleaning worker. When I asked the front desk, their explanation was that the worker accidentally took it along with the towels and bed sheets? I was puzzled! The scarf has such a distinctive pattern and different color, how could it be mistaken? After a few hours of searching, they finally returned the scarf to me, but it had been cut and had pilled! I was very disappointed with the cleaning worker, although the front desk lady was very patient and apologized sincerely. This is a hotel strongly recommended by my friend, located in Hoi An city, Vietnam—Hotel Hoi An Sincerity. Indeed, their service is excellent, and the front desk staff are very kind and helpful in dealing with our issues and explaining travel details. The breakfast is also very rich and delicious. I just feel the bed is a bit too old and not very comfortable to sleep on. Overall, I would rate it 7 out of 10.

연식은 조금 되어보이지만 수영장도 이쁘고 조식도 괜찮고 숙박비도 저렴해서 만족스러웠습니다.

두번째 방문입니다. 일전에 방문했는데 시설이나 서비스가 참괜찮아서 재방문했어요 휴 라는 직원분과 쥴리라는 직원분, 수화물 받아주시는 분들까지 다 친절하셨습니다. 다음에 또 예약할게요. Happy new year guys👍🏻