Ocean Inn

Terrible customer service! Did not fulfill their commitment to me or have any way of contacting the property when everything went sideways! Hope no one ever gets treated like this again

The room condition is poor. It's very dated and desperately needs repairs and renovation. The furniture is very old. Room has old carpet, some vinyl flooring and very old bathroom that needs repairs and complete renovation. The yard is nice and it's within walking to beach and restaurants on the beach. Parking is provided by the motel but you need request it in advance and it's additional $20. Few Parking is available by appointment in advance.

The room was very clean. It is an older property but well kept. The room was quiet and had a small kitchenette. There was no stove, but a small hotplate was in the cupboard. We arrived early and were allowed to check in and leave the car at the property until the room was ready 2 hours later. Check in was easy and convenient. The location was one block off the beach on North Ocean Blvd. A couple of parks and the beach were all within walking distance.

Room is clean but needs renovation in the future. Air conditioning is not enough especially in the afternoon.

We didn’t see anyone at the property for help, which we did need. There’s a phone number which is just automated so not worth bothering with. The property looks a bit run down but the room was clean had everything you needed. Was quiet at night. Nothing special clean and tidy but very basic. Didn’t stop us from enjoying our stay.

The only reason to stay here is its location. Its run down n old but they try their best to have updated fixtures. Noone was there to check us in at noon. No one answers the phone when you arrive. You have to hunt down the cleaning guy. The rooms are laughable. Doir hits the toilet when you try to close it, large gaps where you can see the outdoors around the door, not secure at all. Fuxtures falling off wall. Plaster bubbling up from water leakage from aur conditioner. Its ok if you need a place to crash thats the cheapest on the beach. Probably actiall price should be $50 a night.

I booked 2 beds for 3 guests and arrived to 1 bed with no one on the property to speak with at only 4 PM (they have no one on the property before 10 AM nor after 4 PM) I was left with the keys to this room and forced to make it work. I called the phone number left on a letter for me if I needed help (which I definitely needed) so called it about 3 or 4 times with time between just to have my calls forwarded and the person's voice mailbox unable to take voicemails. I felt very blindsided and was being tossed to ******* to get this resolved while sitting in my car and having to ask family members 25 minutes away to take one of my guests for the night. My plans to leave the hotel and road trip back home being made even more complicated thanks to this hotels incapability to provide me the room I paid for and lack of professionalism and accountability. Booking here at this point, maybe you'll get lucky and the accomodations are what you need to at least sleep a single night, but you'll still end up with a room that has an AC that can't cool a room and a door that scrapes the toilet every time you try to open or close it. Even desperate measures are not enough for me to ever even THINK of putting myself at the mercy of this place again.

Great location, great small place with amazing relaxing area with full of palms and birds .. 4 stars is only because the office is never open and stuff not immediately available when you need them. Overall it’s good.

I was disappointed at the lack of communication from staff who did not respond to emails or calls and had no one in the office to answer questions. Also, room 14 needs a new bed, super uncomfortable. Convenient area close to beach, nice garden area. Not sure we'd go back.