AghaSiamak1
19 Temmuz 2024
I recently stayed at this hotel and had an incredibly disappointing experience. We booked a family room with a double bed and a single sofa bed, as described and shown in the pictures. After a tiring 7-hour drive, we were given a room with three single beds, which was completely different from what was advertised. Mistakes happen, so we politely went to the reception to address the issue. However, the staff was extremely unhelpful and dismissive, telling us that was all they had and essentially telling us to deal with it. Their attitude was unacceptable and left us feeling frustrated and unwelcome. On top of the poor service, the hotel itself is old and not clean. The level of ignorance from the staff was astonishing. Hotels are all about providing good service, and this place failed miserably. Honestly, this hotel is not even worth staying at for free. I would highly recommend looking elsewhere if you want a pleasant and hassle-free stay.
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