Americas Best Value Inn and Suites Downtown

Front desk clerk was friendly and nice, to this veteran. Let me check in early. And had a room but smoking, asked if I didn’t like it I could wait a little longer, The room didn’t even smell like cigarette smoke or anything at all. The front desk clerk was professional and made sure I was comfortable. I had a business trip downtown Houston and had to take an Uber to not worry about parking and the same clerk aloud me to keep my vehicle there for two hours. Very hot day, the air conditioner worked great, and ice machine. I enjoyed my stay, to say the least. Coffee and breakfast was great. As long as I had my strong coffee I was set, it was a huge Maxwell House machine on 24/7. Thank you again.

I had a late check-in and was out side satning for over 10 mins, but they were affordable and the rooms were decent not 5 star but they got the job done. And conveniently close to downtown. Id book again not too soon tho

Room was very clean with all amenities needed. We had cereal for breakfast which was nice. Staff were friendly Free parking with lots of spaces. We got in a local tram into downtown where we had dinner. Great stay !

Nice staffing, easy check in and out

Horrible customer service, almost as if they were looking for a reason not to provide me a room that was already paid for. Then provided a very musty, very tilted floor room with uneven beds. Not to mention the hairs in the bathroom. Very noisy neighbors in adjacent rooms.

Easy, convenient, clean and staff was great!

Always great saty

The honest truth, It was horrible and very scary! First of all I’ve always taught my children now adults FIRST IMPRESSION!! And boy that should of been a red flag!! Driving in, there were three dirty homeless men one urinating on the side property.Walking in to check in smelled horrible,very dirty inside of lobby that if it does get cleaned IF IT DOES they use water!! And oh walking into our rooms was a nigh**are.Cracks all over the bathroom super dirty.It seemed every piece of furniture including the tub toilet sink was bought from pieces from the 70’s,rust and all.The towels looked like they just rinsed them out with water,I’m sure they were supposed to be white! They didn’t smell clean at all! I couldn’t tell what smelled worst The lobby or our room! And to boot there was a very scary man watching my daughter with my granddaughter along w/two other young girls and their mom just watching them,now If you're a parent especially of a preteen granddaughter you would have been scared, NO EXAGGERATIONS.The best thing I took pictures to back up what I’m saying!!! I went to talk to the clerk and told him I DO NOT FEEL SAFE HERE ITS FILTHY IT SMELLS HORRIBLE AND IT DOES NOT LOOK LIKE THE PICTURES ON ********* For the safety of everyone looking to stay at any so call suite or room in your establishment they should get updated pictures and not from other hotels to make your establishment presentable and include look before you pay. We have that right!! I want to be safe!

The price was convient for one night