Econo Lodge Inn & Suites Houston NW-Cy-Fair

No hay desayuno, los trabajadores de frondes, tratan mal a los huéspedes, no te dan tuallas extras si las pides , tampoco tienen desayuno y cobran como si tuvieran desayuno ! Y estoy pagando por servicios q no existen en esta localidad

Lots of roaches. Looked like it wasn’t clean from before and the towels were yellow and just not clean

We were placed in a smoking room even though I explained my children have asthma, then was told I could be placed in a one bed room non smoking but clearly I book a double bed for a reason there was 4 people. I asked for a refund so I could get a new room and the desk clerk argued with me for ever. I started recording and made him sign a paper stating I did not stay and he STILL charged me. This smoking room was so bad the moment we walked in I got a head ache and my daughter needed her inhaler. It looks like the roughest hotel in the area, hair on the bed, broken furniture… sticky floors. It was horrible for the 13 seconds we were in there

All was great n all. Rooms were clean, no nasty odors. Like all hotels are so different. So decided to extend the stay :) Thank u :)

At 6:00 p.m. I received a call from the Manager asking me what time I was checking in. I didn't know the exact time. He told me he was cancelling my reservation since the debit card I had posted to hold my room didn't have sufficient funds. I had intended to use my bank card to pay for the room. But I told him "to go ahead and cancel the room."

nice and quiet. the area doesn’t necessarily seem safe if it wasn’t for the reassurance of the staff and flood lights and cameras that the property has invested in.

It was the worse hotel I have ever had..I couldn’t stand the smell of the room,The smell of urine fills the entire room..the staff didn’t wanna help and tried to use my money

Really a dirty place. Picture on wall had busted glass inside. Staff was rude. No room service. No coffee or breakfast. Manager said he had to order coffee. Coffee did come the last day we were there.

Very unprofessional front staff. Tv remote not working, tries calling front desk but phone in room dead, no dial tone, had to call with personal phone. Was told management aware of phone after the batteries were replaces in remote. Surprisingly phone rang in room in the morning to remind of check out but dead when you try to dial out. Room was shabby, bes uncomfortable and banging noises all through the night. I had no idea this was one of those hourly rental motels, so you can imagine how its kept. Never booking this hotel ever again. Advice to anyone to stay clear if you have standards. Only booked because it was closer home because my ac went out in home. You get what you pay for, being cheap.