Misafir Kullanıcı
10 Aralık 2023
Having read the reviews after purchasing a non-refundable room, we were expecting the worst. However, on arrival, we were greet by Mark, who explained everything in detail, sorted the keys out and the car park (which was a brisk sea walk away, but no issue). The funniest thing was that an “Eastenders Karen” was also their on arrival, worth the journey to watch the argument with Amazon over a misdelivered parcel. Thankfully, our peace was not disturbed further. I had already paid the car park and the £100 deposit. There was no surprise as the Hotel and messaged in advance. Most rooms have a deposit nowadays. Once you appreciate the age of these buildings, and the cost of just keeping them from falling apart, you can understand refurbishment takes time, you can’t just roll up at B&Q and buy a door, it won’t fit these ancient buildings. I believe the owners have a mammoth task and are trying to gradually get the hotel up to standard. The building does not have a lift, so the stairwell carpet was understandably a bit grubby from all the traffic and cases. It is only yards from the seafront. Our room (301) was above expectations after reading reviews. The bathroom looked new & modern, and although small, the bedroom was comfortable for the night. Yes, there were signs of ware and tear, damaged carpets and scuffed walls, The sink was cracked, but usable. TV and Wi-Fi were fine. What can the hotel do about previous residents abusing the rooms? Yes, there is an issue with cleaning, it wasn’t thorough, but not bad enough to inconvenience for one night. The room was peacefully quiet all night, not a squeak, the bed clean and comfortable, We checked out via a key box at 0800 as no reception until 1200 Obviously, this review is based on our particular room, but on this experience, no worse than a Premier or Travel Lodge. With the benefit of being yards from the sea. I don’t anticipate any issues having the deposit refunded, like some have suggested, but will update if necessary. I would use the hotel again for short stays.
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